G474 - Some games run perfect, others will not run at all/crash constantly...

dennynukes

I purchased a G474 january 30th. Since then it has consistently crashed when playing certain games, but runs other games just fine. After trying every beginner level fix under the sun multiple times without anyluck, (checking for driver updates, reinstalling the games, turning off antivirus, running as admin, etc.).. I've done some digging on Microcenter's forums and reviews of the device and it seems to be a consistent issue with the PC for many other people. What has been the fix?

PowerSpec_MikeW

@dennynukes

Sorry to hear about the issues with the new system. Lets start with the new AMG BIOS for your board posted last week here:

https://community.microcenter.com/discussion/15058/powerspec-bios-intel-default-settings

Let me know which games are crashing an which games are working fine for you.

dennynukes

@PowerSpec_MikeW

Hey Mike,
The only games I've really tried to play are League of Legends, Rust, and Crusader Kings III.
League of Legends I can count on one hand how many times League has crashed.
Rust and CKIII crash constantly on start up and if I do get them to start, they crash constantly.
I've attached to notes with the crash log text.

My Baseboard product is: PRO z690-A WIFI (MS-7D25)

Crashlog1.txt

Crashlog2.txt

PowerSpec_MikeW

I'd start with the BIOS AMG BIOS update. Apply the default Intel power limits. Has the system ever BSOD'ed?

dennynukes

@PowerSpec_MikeW
It has gone to the blue screen where it says "Your system has encountered a problem :(" , then it loads back up with a …% and reboots.
I will try and do the BIOS update, my system seems to boot too fast to enter BIOS smoothly lol.

dennynukes

@PowerSpec_MikeW BIOS is saying that the file is not from MSI and will be ignored, not sure why

PowerSpec_MikeW

@dennisfomichev

For getting into the BIOS, do this from elevated command prompt: shutdown /r /fw /t 00

If it fails, invert /r and /fw.

For the BIOS, it must be advanced flash mode. From the BIOS Ctrl+Alt+T.