Brand New Powerspec computer keeps hanging up

I recently purchased a refurbished Powerspec computer from you guys, specifically saying it was for streaming and gaming. Unfortunately I have found that everytime i try to stream a game, the computer completely freezes and I am forced to restart the computer, granting me a loss of viewers, revenue, and patience every time. My specs are a 2080 Super graphics card, 16gb ddr4 ram and an I7 processor. I have tried multiple streaming applications, updating ALL of my drivers, monitoring the temperature, and everything else I can think of to no avail. Any help at all would be appreciated.


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