Attachments

Janet_27

I can no longer add an attachment to an email.  It doesn't matter which browser I use and I've tried it in both my Yahoo and Gmail accounts.  It lets me select a file and then I get the message "not responding."  I've rebooted.  What's happened???

Dains_zoo

It sounds like the file size is too large. Have you tried multiple files of varying file sizes. 
Try adding a file that is only 125KB. 

Janet_27

The latest file I'm trying to attach is 11KB.

Ian

Greetings. To verify the file you are trying to attach is directly on your PC, and not on a flash drive plugged in, or on a cloud service such as OneDrive? Does every single file you attempt to attach present the same issue? 

Janet_27

They are directly on my PC.  I was just playing with it and it seems to only happen with Word and Excel documents.  I was able to attach a picture and an Adobe document, but not excel or word.