Attachments

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Janet_27
Janet_27
First Comment
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edited June 2021 in General Discussion
I can no longer add an attachment to an email.  It doesn't matter which browser I use and I've tried it in both my Yahoo and Gmail accounts.  It lets me select a file and then I get the message "not responding."  I've rebooted.  What's happened???

Answers

  • Dains_zoo
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    It sounds like the file size is too large. Have you tried multiple files of varying file sizes. 
    Try adding a file that is only 125KB. 
  • Janet_27
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    The latest file I'm trying to attach is 11KB.
  • Ian
    Ian
    Eighth Anniversary 5000 Comments 250 Answers 500 Likes
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    Greetings. To verify the file you are trying to attach is directly on your PC, and not on a flash drive plugged in, or on a cloud service such as OneDrive? Does every single file you attempt to attach present the same issue? 
  • Janet_27
    Options
    They are directly on my PC.  I was just playing with it and it seems to only happen with Word and Excel documents.  I was able to attach a picture and an Adobe document, but not excel or word.
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