Blue Screen of Death! Please help!

BriannaStitt

Hello! So I have been having various crashes ever since I bought my PC. Its new, very new. Barely even a few months old. Now as I said it’s been having various different crash reports, way too many to share on here. But today when I tried booting it up it immediately crashed and when it tried to Diagnose my PC and recover it, it immediately crashes with another error message. This happened for about 15m before it finally came upon this screen. I have no idea what it means or what the problem even is! If anyone has any idea on what I should or how to fix this please contact me! 

Ian

Greetings. What are the options in the recovery environment that it gives to you? Have you tried any of them? 

BriannaStitt

Yes I’ve tried every option but it just keeps telling me it has failed and brings me back to this screen. I apologize if I’m being vague I’m not very knowledgeable when it comes to computers so much.

TSTonyV

If all the recovery options are failing, then your only two options after that are to either repair your current installation from Windows installation media, or do a clean install of Windows. A clean install would unfortunately erase everything on the drive, so if you don't have your data backed up and have things you need to keep, you'll want to get that information backed up first. 

For repairing your current installation, you first need to make a Windows 10 flash drive:

https://community.microcenter.com/discussion/3005/how-to-create-a-windows-10-installation-flash-drive#latest

After that, you'd need to boot from the flash drive, then select the "repair" option on the installation screen, and try running startup repair. Ideally, this would fix it and let you boot your system again without crashing. If that doesn't fix it, you'll want to do a clean install, using that same flash drive:

https://community.microcenter.com/discussion/2288/how-to-perform-a-clean-install-of-windows-10#latest

Again, a clean install will erase all data on the system, so if there's information you need saved that isn't backed up yet, don't do this until it is.