Hello @TSTonyV
I purchased the Intel Core i7-10700K processor on 5/25 for $269.99, and I see that it is now listed at $249.99. Since it is within the item's 15 day return period, can you help me get credited the difference under your price protection policy? The purchase was made via credit card.
Yes, we can provide a refund for the difference in price. You just need to come into the store in order to receive this. Also, You would have 30 days from the purchase date for any price protection not just 15.
Thank you for getting back to me. It is my understanding based on the previous responses in this discussion that the price protection policy is applied on credit card purchases without needing to return to the store. I live more than an hour away from the store. Can you please help me out with this?
We used to be able to provide the refund that way but credit card policies have changed since then, so you would have to come into the store to receive the difference.
Okay, thank you for letting me know.
You're welcome, please let us know if you have any other questions.
Hello! We are able to do this for you, but you would need to bring the receipt and card used to have this facilitated at your local Micro Center.
Hello! I've recently purchased a Ryzen 5 5600x for $279.99 and the current price is $259.99. Will I be able to receive a price adjustment for the item?
Hello @Cole219
We can definitely do that price match and get you that 20$ refund due to the price dropping. Mastercard and VISA credit card purchases alongside all debit and cash transactions will need to be processed back in the store.
I'd like to request a price adjustment. I bought a Lenovo Ideapad 3 laptop less than a month ago and now see it is on a "Black Friday" sale for $100 less. I used a MC credit card for the purchase. Do I need to come in the store for a refund?
Hello, I have sent you an email regarding this!
Hello, as this is for an online order, you will want to reach out to the Online Sales team customer service at 614-850-3675 option #3 for assistance with this.
I purchased a Ryzen 3700x two days ago and just noticed that the price dropped by 40 dollars. It was purchased with a Discover card.
Is there a way to get the price adjusted over the phone? I am 4.5 hours away from the store.
Greetings. in recent events, the financial institute in charge of your card has made a operational change which requires any price protection, post-sale price match, or refund to be done at the store directly, we are only able to make this price adjustment directly in-store with the card used at time of purchase.
Thanks for the quick response.
You're welcome, have a nice day!
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