Tech Support Inquiry - JillV

This discussion was created from comments split from: More of a statement than question..


  • JillV
    New PowerSpec PC hacked into. Do I need to bring it in to wipe it clear (and start over) or is there a way to do it myself? (I am 2 years into my knowledge of computers - can follow directions if needed)
  • AlexS
    Greetings JillV.  Can you give me a little more description of what occurred?  Was someone remote controlling the PC?  If so, did you manage to disconnect them from the computer?

    If you text us at 614-850-3670 with your purchase reference number, we can help you go over some troubleshooting to ensure the intruder is out of the computer.
We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase


If You Can Dream it, We Can Build it.

Services starting at $149.99