What are the return policies on things outside of 30 days?

agj3291

I have somethings (2 RAM chips) that are a few days over the 30 days for returns as it says on the receipt that I want to return. Do I get store credit or are they not returnable at all?

TSTonyV

We can do extended returns on products depending on the situation. Why did you need to return them?

BlazerBuddy

TSTonyV said:

We can do extended returns on products depending on the situation. Why did you need to return them?

I have the same problem I bought an G162 680$ Desktop, but I have had it for 3 months, and want to return It so I can build my own pc. If I build my own pc for 700$ USING Micro center parts, can I return the G162 gaming desktop??

TSTonyV

BlazerBuddy said:

TSTonyV said:

We can do extended returns on products depending on the situation. Why did you need to return them?

I have the same problem I bought an G162 680$ Desktop, but I have had it for 3 months, and want to return It so I can build my own pc. If I build my own pc for 700$ USING Micro center parts, can I return the G162 gaming desktop??

Ultimately it's still up to the managers a your local store. The normal return period for desktop systems is 15-days, and once you're outside that, it's at their discretion. You're always welcome to come in and ask, or if you'd like I can open up a ticket and send them a message for you. if so, please private message me your contact information

BlazerBuddy

TSTonyV said:

BlazerBuddy said:

TSTonyV said:

We can do extended returns on products depending on the situation. Why did you need to return them?

I have the same problem I bought an G162 680$ Desktop, but I have had it for 3 months, and want to return It so I can build my own pc. If I build my own pc for 700$ USING Micro center parts, can I return the G162 gaming desktop??

Ultimately it's still up to the managers a your local store. The normal return period for desktop systems is 15-days, and once you're outside that, it's at their discretion. You're always welcome to come in and ask, or if you'd like I can open up a ticket and send them a message for you. if so, please private message me your contact information

I just sent them a ticket so there is no need, but Thx for asking.

TSTonyV

BlazerBuddy said:

TSTonyV said:

BlazerBuddy said:

TSTonyV said:

We can do extended returns on products depending on the situation. Why did you need to return them?

I have the same problem I bought an G162 680$ Desktop, but I have had it for 3 months, and want to return It so I can build my own pc. If I build my own pc for 700$ USING Micro center parts, can I return the G162 gaming desktop??

Ultimately it's still up to the managers a your local store. The normal return period for desktop systems is 15-days, and once you're outside that, it's at their discretion. You're always welcome to come in and ask, or if you'd like I can open up a ticket and send them a message for you. if so, please private message me your contact information

I just sent them a ticket so there is no need, but Thx for asking.

Great! Let us know if there's anything else you need and we'd be happy to help. 

BlazerBuddy

I do have one more question, I used to hear that at Micro center if you buy a motherboard and a Cpu you get like 20-40$ off. Is that still a thing??

PowerSpec_MikeW

Yes, we always have bundles on and they do change from time to time. The bundle discount is $20 currently on most CPU's. It's considerably higher on the Threadripper's if you're building a workstation.

BlazerBuddy

TSMikeW said:

Yes, we always have bundles on and they do change from time to time. The bundle discount is $20 currently on most CPU's. It's considerably higher on the Threadripper's if you're building a workstation.

Thank you! My other question is that if I am going to buy a aftermarket cooler (NH-U12S) but the Cpu you are buying (Ryzen 7 2700X) already comes with the stock wraith prism, is it possible to save some money if you only get the Cpu, and not the wraith prism??

PowerSpec_MikeW

Unfortunately, no. It's sold as a retail package, we don't buy back the stock OEM coolers.

BlazerBuddy

TSMikeW said:

Unfortunately, no. It's sold as a retail package, we don't buy back the stock OEM coolers.

Alright thx just making sure!

NasirScott15

I have a Logitech G502 for about 3 months and it’s in VERY good condition, however it’s past the return policy and I want to replace it with a MODEL O. I have an 2-year warranty if that can help

PowerSpec_MichaelB

https://community.microcenter.com/discussion/comment/32951#Comment_32951

That would be another instance where it would not be eligible for a return due to how far outside of the original return period the product is. Our management teams can be pretty flexible depending on the circumstances, but 3 months would be considered a significant amount of time outside of the standard 15-30 day period most products get.

As for the warranty/replacement plan, that covers the product if it fails during normal use, it would not cover exchanging the product out of the desire to upgrade. It's understandable to want to upgrade as new, better technology comes out, but that's the nature of the beast when it comes to this industry. In those situations, we can only recommend that you weigh whether or not it's worth paying to upgrade components (or in this case, a peripheral) or if it's better to stick with the items you have until an upgrade becomes necessary.

For more information on our return policy and warranty terms, see the links below:

Returns:

https://community.microcenter.com/kb/articles/28-what-is-the-return-policy

Warranty/Protection Plans:

https://www.microcenter.com/site/customer-support/protection-plans/protection-plans-master.aspx

https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/documents_MCCESTC09.13State.pdf