Online Order

CoolMom

I tried placing on online order last night, but everytime I entered in my credit card it stopped and my order did not go through.  Am I not able to place online orders and only order to pick up at the store?

JS_MC

Hi @CoolMom,

I'd love to help you with this. Could you please share the SKU for the item(s) that you are trying to order?

When you are trying to order the item(s), do you have the Micro Center Web Store selected as your store at the top of the page?

Was there an error message when your order was stopped?

CoolMom

Yes, here was the SKU# 120998.  I tried ordering via the web store.  I tried again just to see, and it stated this:  Your shopping cart has been cleared because we were unable to process the order. Please resubmit your order with another form of payment. Click here to return to www.microcenter.com.  I was using my AMEX but this card is listed as accepted.  I then tried my VISA, and now it went through...sorry.  All is good now.

TSAustinM

@CoolMom
Thank you for the update on this and we are glad to hear that you were able to place the order with your VISA. 

Charlie27

I am having the same issue and I have tried 3 cards and it has not worked. @TSAustinM

TS_JosephF

Hello @Charlie27
I am sorry you are having issues with checkout on our website. We have an article that offers some suggestions that may help solve your problem here. Are you placing an order for a reservation or do you want the item delivered to you?