my corsair h100i is not showing up in icue or device manager

i had microcenter build me a pc with the parts of my choice and the cpu cooler aio is the corsair h100i platinum se but it is not showing up in icue and i worked with @TSPhillipT and he said to check if the cooler is listed under device manager and I dont think it was listed there either. Im not sure if there is another place it can be listed at btw. Im pretty sure the aio itself works fine like the fans spin depending on the temperature and the pump/fans light up (default colorway since I cant control via Icue software). I can feel water flowing too. Temps seem normal too. The issue is with it showing up in corsair Icue. Anyone know what it could be?

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