How to cancel an online order?

Napat

I accidently ordered online shipping instead of in-store pick up.
Can I cancel my online order?
Order number is: 11435129

PotterPlays

If you click chat icon on the main page, you should be able to talk to a representative who can cancel your order.

Napat

Looks like the shipping questions is offline right now. I tried earlier but my line in queue was stuck at 9.
Is it possible to cancel my order at the actual store? I was planning to go in for in-store pickup anyway.

TSTonyV

The store can't cancel online orders, but it looks like we were already able to get this taken care of for you!

rolo22

Hello, I was wondering if my online order can be canceled? 
I prefer going in store to pick it up. Order# is 11585640. Thank you

Ian

rolo22 said:

Hello, I was wondering if my online order can be canceled? 
I prefer going in store to pick it up. Order# is 11585640. Thank you

I just created a ticket to get that order canceled for you. We will do our best to cancel that before it ships. Let us know if you need help with anything else.

Jh33

I would like my order canceled #11587755

Ian

Jh33 said:

I would like my order canceled #11587755

I just created a ticket to get that order canceled for you. We will do our best to cancel that before it ships. Let us know if you need help with anything else.

Jh33

Ian said:

Jh33 said:

I would like my order canceled #11587755

I just created a ticket to get that order canceled for you. We will do our best to cancel that before it ships. Let us know if you need help with anything else.

How will I know when that order is canceled? 

Ian

Jh33 said:

Ian said:

Jh33 said:

I would like my order canceled #11587755

I just created a ticket to get that order canceled for you. We will do our best to cancel that before it ships. Let us know if you need help with anything else.

How will I know when that order is canceled? 

It looks like it's been cancelled, you should get an email for this. 

Buckwheat

Please cancel my order #12144122. I ordered an item on the Micro Center website on Sunday February 14, 2021. I received an order confirmation email stating my estimated shipping date was 7 days later on Sunday Feb 21, 2021. On Monday February 15 I emailed the customer service department to cancel my order but no one responded. I then called the online order customer service number to cancel my order but no one answered the phone. I then sent a text message to the online order customer service number like the automated voice message said to do and no one answered my text. Later that day on Monday February 15 I received an email that my order has shipped when it was not scheduled to ship until 6 days later on Sunday February 21. Now my order appears to be stuck in Hagerstown, MD with no estimated delivery date. I would like to cancel this order and would have appreciated if someone had responded to my email, phone call or text before it was shipped out on February 15. Thank you.

JS_MC

Hello, @Buckwheat welcome to the community.

I'm sorry to hear about your experience here. I'm not able to find a record of your contacts to us, so I'd like to assist you directly with this. Please expect an email from me regarding this concern.

compbuyer

I actually made an order one day ago with the Micro Center Online Reservation Number: 12199690. I paid for it online and when I went to pick it up it was the wrong thing, So I actually went into the store and bought the right thing and told them to refund it for me. This morning I got an email from Micro Center telling me not to forget my reservation. Could this order please be canceled.

JS_MC

Hello @compbuyer

Sorry to hear that you received the wrong item. I'd be happy to send a request over to our store to cancel this order. Thank you for providing this feedback. I'll also be sharing this info with our store management to ensure a better experience in the future!

compbuyer

so does that mean The order is canceled and that my money is returned?

JS_MC

Hello @compbuyer

You mentioned that you'd returned this item for another in the store. When you returned the item to the store your refund should have started being processed.

You may consider this order canceled. If for some reason the order is not canceled before 3 days, the order is automatically canceled by our system.

Squidee

Can I possibly get my order cancelled as well, order number being #12333880. I didn't realize that next day shipping meant ya'll process the order for 4 days, and then be shipped in 1 day. I thought it meant that the order would get to my doorstep the next day.

JS_MC

Hello @Squidee Apologies for the confusion. I do see that your order has been processed and is waiting to be picked up for shipment at this time. The estimate given is a worst-case scenario, should we not be able to process your order quickly. In this case, we were able to quickly process your order.

If you'd like, I can request that we pull your order, though we may not be able to complete this before the shipper has taken your order. Please let me know if you'd still like me to request that we pull your order.

Kmlopez5477

Can I possibly get my order cancelled as well, order number being order #12340119. Thought I'd get it the next day & not a week out for the next day ship. 

Tiles

Hi can you cancel my order #12345781. I mistakenly had the same order on a previously transaction.

Ian

https://community.microcenter.com/discussion/comment/29792#Comment_29792

I just created a ticket to get that order canceled for you. We will do our best to cancel that before it ships. Let us know if you need help with anything else.

Ian

https://community.microcenter.com/discussion/comment/29807#Comment_29807

Hello, this order has been cancelled.

Tiles

https://community.microcenter.com/discussion/comment/29809#Comment_29809

Nice! Thank you!

Ian

https://community.microcenter.com/discussion/comment/29812#Comment_29812

Have a good day!

Doge

Hi!

I would also like help to cancel an order, due to shipping and account questions being offline in live chat.

Order number is 12354409 and it was placed on 03/21/2021

Thank you!

JS_MC

Hello @Doge

I've sent you an email regarding your order. Please check there!

Kelsey

Hi, I can’t figure out how to cancel my online order. I selected in store pickup but somehow my order is getting shipped. My order number is #12361314 . Thank you

TSTDavey

Hello @Kelsey and thanks for posting on the Microcenter Community Forum. We'll be emailing you shortly regarding the cancel of your order. Please reply to the email.

Jamel88

I’m trying to cancel my order because it says it’s going to ship out on the 29th of this month but that’s not what I was told when I was ordering it. What do I need to do in order to cancel this? My order number is 12362049. 

JS_MC

Hello @Jamel88

I see that you've contacted our customer service department about this and that your order has been canceled at this time.

Please let me know if you have any other questions or concerns!

Thank you.

Jonathan_Cervantes24

Can you cancel my online order the order number is 12381509