Hiya!I am worried microcenter.com thinks my computer is a bot because I was habitually checking the availability of video cards at my local store. Now my computer cant visit the microcenter.com website unless another pc that's on my home network is also visiting the website. This is a reliably-repeatable phenomenon - my new computer cannot resolve microcenter.com until my other computer is also visiting microcenter.com at the same time. It's a very prompt reaction.Did I break a rule? How can I fix this so the site works on my new computer. I just built an i7-10700 pc and i'm still reusing my videocard from last generation. Dont be mad at me, microcenter!
I also have this problem. I come to microcenter.com pretty much once a day to check stock on graphics cards. I live an hour away from the nearest store, so this is really the only way I can do it. I am NOT a BOT. I am NOT going to resell it. I'm simply looking to finish my build with a current generation card (ideally 3060ti or 3070). Frankly, I have no issues getting to any other website on all of the internets, only microcenter.com. And I shouldn't have to change my dns for one site. I am able to access numerous other computer parts retailers with no issues, so the problem is with you. I understand the need to protect yourself from bots, but the methods you are using now are blocking actual customers as well. Lately, I only seem to be able to actually get to the website 1-2 days a week, though I try every single day.
Changing dns won't help either @TSTDavey because dns isn't the issue, it's the website blacklisting the visitors ip address, not preventing the visitor from getting the public ip address of the website
Greetings,We seem to have multiple users here that are able to access it on the same network. If it was an issue with the IP address being blocked then you wouldn't be able to access it on any system inside that network. We will report this to our web team. One thing I would like to try though. Could you try modifying your user agent string? Pretty easily done through Chrome via the Debug Console.F12 > Network > Network Conditions (bottom, hit the three dots to add it) > Uncheck "Select Automatically". Try changing emulating different platforms and browsers. If that works, please set it back to automatic, verify the issue still exists. If so, please provide us with your User Agent string.
I'm having issues with images not loading on my work computer. None of the website images load, including the Microcenter logo. They all show a broken picture icon.
The images show up on my phone when I'm using mobile data, but not when I'm using WIFI.
I've tried Chrome, Firefox and Edge with the same results/
In Chrome, if I right click on where the Microcenter logo should be (homepage link) and click "Open image in new tab", I get a new tab named "Privacy error" with the following:
Your connection is not private
Attackers might be trying to steal your information from 60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com (for example, passwords, messages, or credit cards). Learn moreNET::ERR_CERT_COMMON_NAME_INVALID
If I then go to "Advanced" then to proceed anyway I get the following:
60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com appears to be risky. This might be because it is new or may not have the latest security.
You can still visit this site but, as a company dedicated to keeping your online experience safe, we thought you should know.
Continue to Site
It seems like multiple agencies believe the images on your site are hosted by a disreputable website.
Do you have any recommendations or plans to fix this?
I had a similar issue for the last two weeks. I believe the issue started after my EERO router was restarted due to a change in my service plan. Prior to this I did not have this issue.
For the last two weeks using Frontier Fiber for my internet connection from home I could not connect to any Microcenter.com web sites using any device on my local network, on any browser. Connection error using Microsoft Edge was: Err_connection_timed_out
I found I did not have this connection issue using any of the same devices when connection to the internet using any other network other than my home network.
I suspected the Public IP address on my Router was somehow being blocked by Microcenter.
I used a CMD prompt tool named TraceRT to verify Public IP address being used by my router provided by a DHCP server at Frontier Communications. The first hop showed it was an IP address in the 47.188.135.X range.
As a test I wanted to get a New IP address for the Public IP on my Router. I probably could have reached out to Frontier support and asked them to force a new IP address for my router, but I decided on a simpler approach and simply powered down (unplugged) my EERO router for about an hour while I ran some errands. When I returned, I plugged the router in allowing time for it to fully boot up and request an IP address from a Frontier DHCP server.
I again used TraceRT to confirm the Public IP address on my router to confirm it was a NEW IP address and found it was a NEW address in the 47.189.50.X range. (Note it could have taken as much as three days of having my EERO router shut down before I was able to get a new IP address assigned but luckily Frontier's DHCP servers have a short lease time for assigned IP addresses. If I had not gotten a new IP address, I would have needed to involve my ISP's support staff at Frontier to force it.
Now that I had a new IP address for the Public side of my router, I tested connecting to Microcenter.com from my home network and IT NOW WORKS from any device on my home network. ISSUE RESOLVED!!!
So what exactly caused the issue?
I believe Microcenter.com or some service Microcenter was using was blocking traffic coming from the public IP address on my router. This could have been the specific IP address or a number of IP addresses in that range. Resolving the issue by getting a new public IP address proves this.
My experience is that contacting Microcenter support on this issue will not help because they don't have access to this level of information. Someone in their internal IT department probably does, but that is not who would be taking to if you called Microcenter support.
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