Trying to figure out if I have to stay up till midnight or just get up early? I want to buy a 5600x cpu at the Dallas location.
When are the restocks for the 30series?
I just stumbled across this thread. I'm very curious as well. I live almost an hour and a half away from the nearest MC and I've been trying to get a 5900X. Last Saturday morning it showed one in stock, so I took the risk and made the drive. As I expected, none were to be found. I asked an employee and his response was "well, did you check the website to see if we had any?" I started to tell him that yes, that's the whole reason I made the 90 minute drive when he held up his hand and said "Let me finish.". Eyebrow raised, I let him continue. He then tells me that the inventory "isn't accurate at all" and "unless the website says they have over 10 units it probably means they have zero". And if it says 10, it may really just mean one. So I asked how exactly I was supposed to avoid a three-hour round trip for an item that they may or may not have. He shrugged his shoulders and left.
I get there are certain items "in-demand" and are first-come/first-served". But then don't post inventory information you know is inaccurate. You wasted my time, fuel, and I left empty-handed (whereas normally if I'm "already there" I do some other shopping).
Hello @FumbleBee Welcome to the community!
I can understand your frustration here and I'm sorry to hear about the experience you had in our store! The information you were given from our associate in the store isn't quite correct. With a distance of 1.5hrs from the store, I would recommend that do try to give yourself a bit of a buffer with how many of the item that you're interested in is in stock. You correctly mentioned that these items are incredibly in demand and the information that we update our website with is correct for a time but it's possible that a customer can have the item in their cart while they are in the store, but until they purchase the item at checkout, it is not removed from the website's inventory. When the item is purchased at the store, it takes at least 10 minutes for the update to be posted to the website.
It is very likely that someone purchased the item as you were on the way to the store. So I would recommend waiting to see a few more inventory than 1 in stock at the store before you head in.
I can't excuse the way that our associate in the store reacted to this situation, and I apologize for that. I would be happy to discuss this further with you if you have more questions. If it wouldn't be too much trouble for you, would you mind sending a DM to me directly about this?
I'm not going to type it all again but here is the link to the thread I started a few minutes ago. There is some shady stuff going on in your stores.
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