Micro Center needs a phone number!!!!!!!!!!!!!

dalan3rivers

Please my order: 11817374
Honestly, in this day & age, no phone number! Really?????????????
Just cancel my order.

Ian

dalan3rivers said:

Please my order: 11817374
Honestly, in this day & age, no phone number! Really?????????????
Just cancel my order.

Greetings. We will send a note to the store to cancel your in-store pickup. Otherwise it will automatically cancel after 3 days. https://community.microcenter.com/discussion/2409/can-i-cancel-my-in-store-pickup-reservation 

cuda

they have removed as much information as they can so customers cant return products, its a real pain. 

JS_MC

Apologies, but that is not the case.

If you have concerns or issues with a product you're more than welcome to return it.

https://community.microcenter.com/kb/articles/28-what-is-the-return-policy

We're here to support you if you have any other questions or concerns as well! Please let me know if I can assist you!

gt40mkii

LandShark, you can deny this all you want but from a customer's perspective, you ARE making it more difficult to do things like resolve issues with orders or cancel them by not publishing a phone number.

There are instances where talking directly to an employee is the best way to resolve issues, both for the customer and for the business. By refusing to provide that option, you come across as aloof, uncaring, cheap and just plain lazy.

Now that Amazon is offering same-day delivery, there's are fewer and fewer reasons to shop at Micro Center. Not providing a phone number is just one more.

Ichthus

https://community.microcenter.com/discussion/comment/27870#Comment_27870

If you go to the website on your smart phone, you can click store info at the top and scroll down to find a text button then just call that same phone number. You can also google it and probably find one.

JS_MC

Hey @gt40mkii, I hear what you're saying.

I'm not denying anything, I'm just doing my best to help where I can. I'd be happy to offer my assistance with anything that I can!

As @Ichthus mentioned, you're able to text or call the store using the website, however, that number does ring through to our corporate contact center, which is where I am. As I mentioned, I'm happy to assist in any way that I can. I and other admins here in the community are associates at our corporate offices and we're here for you.

I do appreciate your feedback and I have shared your feedback with our leadership. Thank you!

abf123

Please cancel my order too! #12158329

I chatted with TWO different people who assured me you could do this job, but when I texted your company I was told you can't because the parts needed are out of date. But I already paid for the work. I need this canceled and refunded ASAP. Call me to complete this transaction.