Hello! Quick question here. I just purchased a pre-built with a 3080 from microcenter that advertised the free copy of Battlefield 2042, however I do not see any way of redeeming that perk. Any ideas?
I am sorry you did not receive the game code already. I was able to find the purchase with the email address on your account. I have notified my lead of this and we will get the game code sent out as soon as we can. Please allow 24 hours for it to come through on your end.
Hello I am sorry for the delay as it appears we did not get back to you. It appears we are having an issue on our end with this specific SKU and the promotion. We are working on correcting this and we will reach out to you via email once we have a code ready for you. We should have this resolved very soon and we apologize for the inconvenience and delay.
Thank you for your feedback. NVIDIA determines the game promotions and game promotion availability. I understand prior game promotions operated differently, however with this promo, it it specifically stated by NVIDIA that it is for desktop and laptops pre-built with these cards regardless of where it is purchased.
You can view promotion information here: https://www.nvidia.com/en-us/geforce/campaigns/battlefield-2042-bundle/ and https://www.nvidia.com/en-us/geforce/news/battlefield-2042-geforce-rtx-bundle/
Thank you so much!
Good morning I am in the same boat here. I purchased a 3080 yesterday but have not received a code at this time. Are you able to see my order?
Hello, we responded to your thread regarding your purchase. The promotion is for a Desktop or Laptop with a RTX 30-series card, your purchase was just for a video card, therefore it is not eligible for this promotion.
I guess I'll jump in on this as well. I bought an Asus Strix on Friday Sept 3rd and still no code. Can I please get it sent to my email associated with this account?
Greetings. The promotion is for a Pre-built Desktop or Laptop with a RTX 30-series card, did you purchase a desktop/laptop or just a video card?
Hey all! Just following back up on the original thread to see if theres any updates! Theres no rush or anything on my end. Just making sure there wasn't any issues if it was actually sent out!
No worries at all! I'm sure you all are very busy right now so no rush or anything!
Thanks for your understanding. We'll have an update for you as soon as we can.
I recently purchased a 3080ti with the email (email removed by staff) I can provide a transaction # if you would like. I haven't recieved a code for battlefield 2042 either as some have stated . Please reach back to me with at your earliest convenience so we can get get this resolved.
Top of the morning,
I purchased a 3080 with on 09/03/21 and still havent received it🤨 and email, with the code.
Feel free to message me if you need any more info 🧛♂️
Greetings. The promotion is for a Desktop or Laptop with a RTX 30-series card, your purchase was just for a video card, therefore it is not eligible for this promotion.
Looking into this I see we were able to get that code sent over to you on Saturday. Please let us know if you have any other questions!
Ian12:34 pmhttps://community.microcenter.Com/discussion/comment/36152#Comment_36152Greetings. The promotion is for a Desktop or Laptop with a RTX 30-series card, your purchase was just for a video card, therefore it is not eligible for this promotion.
This is a disheartening considering I just purchased a 1399$ video card from micro center. This promotion has always been available in the past for purchasing such a high ticket Item. Please speak with your vendor Nvidia on getting users this promotion for being loyal customers to not only your store but their brand. Please try and work something out I would really appreciate a helping hand in this matter seeing as a lot of your customer base feels the same way. Me or anyone shouldn't have to purchase a whole new desktop to receive this promotion. Microcenter is Primarily a place where people do custom builds , All this is going to do is promote your existing customers to purchase the desktop get the reciept with the code attached redeem the code and return the desktops causing the company to have a influx of open box items. Help out the customers you advertise to most considering a big amount of us love your store being one of the few retailers where it is encouraged to build your own pc.
this guys not it
Say less Ian
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