Greetings, it sounds like the PC is not getting to Windows since you aren't describing any errors/blue screens. You can try a complete power cycle if you have not already to see if that helps: https://community.microcenter.com/discussion/2910/how-to-power-cycle-your-computer
However if the PC isn't getting to the login screen of Windows, this may be something that would need to be seen in person by a technician for further assistance.
I am glad to hear you figured out the issue! Please let us know if you have any other questions!
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