Hello, I purchased a powerspec g467 from someone but I'm not the original buyer. The pc was purchased 4/06/21 and has warranty through 4/05/22.
I don't close enough to go to Micro Center ( closest one being in Tustin, California) but I was told because it is still under warranty I would not have to pay anything aside from shipping to the nearest micro center. Is this correct?
The graphics card is an RTX 3080 which has been getting black screens (sometimes with restarts) and showing artifacts when running benchmarks ( 3d Mark)
Looking into this I see your information has already been provided to the Tustin store. I will go ahead and forward another request for the store to contact you for further assistance with this.
Greetings, we can look into this, was the warranty transferred into your name by the original buyer?
What troubleshooting have you tried so far in regards to the graphical issues?
Hello Ian. The warranty was not transferred into my name. How would one go about doing that? I don't have the receipt but I have the receipt reference number.
As for troubleshooting, here's a list of things I've tried:
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