I purchased a 2-year Repair Assurance 1 plan last year after having a hardware failure. I bought most of the parts for a custom PC from Micro Center, including my Asrock motherboard. I just started having issues with it not recognizing my Intel 10GBE NIC. I know I'm entitled to some type of repair attempt, but my question is. Does Micro Center allow a trade-in of the defective board for another model? Any info would be greatly appreciated.
Greetings. We do not offer trade-ins/buy backs for items.
If you have the repair assurance plan, our service team can provide the next steps in store for repairs. No appointment needed.
Thank you for the quick response. I will bring the PC in for evaluation.
You're welcome, please let us know if you have any other questions!
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