Do you repair HP Envy 6455e printers?
Worked fine for about 6 months. Then received an error message "printer off line". Tried everything to remedy the problem, but nothing worked. Is this something that can be fixed or is the only option to return it to the Micro Center store? Also, is this a common problem with the 6455e's?
Best Answer
-
Greetings, we do not service printers here at Micro Center.
HP does have a troubleshooting guide for this printer on their website: https://support.hp.com/us-en/document/c06611176 and you can try the Print and Scan Doctor as well to see if that helps: https://support.hp.com/us-en/help/printscandoctor
Answers
-
Ian,
Can I reserve an HP 6455e printer until they are in stock at the store, then bring the 6978 and exchange it? If so, can you explain how to do it? The 6978 box has not been opened. Would appreciate any help.
-
Reservations may be placed directly on the product page. This holds the item for 3 days at your local store. https://www.microcenter.com/product/633789/hp-envy-6455e-all-in-one-wireless-color-printer To place a reservation, visit www.microcenter.com, add the item to your cart and follow the prompts to enter a credit card to enter a reservation. We cannot assist with placing a reservation since it will ask for your credit card information, I do apologize.
Return/exchange period on printers would be within 30 days of purchase.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.3K The Community
- 3K General Discussion
- 99 New Members
- 777 Consumer Tech
- 190 Prebuilt PCs and Laptops
- 152 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 59 All Other Tech
- 276 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 37 Community Ideas & Feedback
- 595 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 302 Graphics Cards
- 315 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 56 All Other Parts
- 60 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99