I online ordered a new item and picked it up but it was previously used. How to fix?
I don't want to waist another day of driving because someone decided to take a return item and put it back on the self as new instead of used. How can I get a hold of the store manager to make this right?
Thanks,
David
Answers
-
Greetings, What item did you purchase? What are the issues you are running into with the item? Returns are generally handled directly at our store locations.
-
Inland TN436 1TB 3D TLC NAND PCIe Gen 4 x4 NVMe M.2 2230 Internal SSD
I purchased the item online for instore pickup and after picking it up and installing it I noticed that it was already used. Used items are usually sold at a discount not a regular prices and customers are told beforehand that they are buying a return item. My expectation was not to receive a return item. At this time for me to return the item to the store will cost me $25 in gas, so I would rather try to resolve this issue without having to return to the store.
It would be nice if there was a way to resolve these types of issues without using a community forum. Seems weird that there isn't a callcenter for Microcenter that would be able to resolve these types of issues.
-
Hello, looking into this I see you have been in contact with our online chat who has had this information sent over to the store to be looked into.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.4K The Community
- 3K General Discussion
- 102 New Members
- 789 Consumer Tech
- 197 Prebuilt PCs and Laptops
- 154 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 28 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 287 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 40 Community Ideas & Feedback
- 596 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 303 Graphics Cards
- 324 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 57 All Other Parts
- 62 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99