I online ordered a new item and picked it up but it was previously used. How to fix?
I don't want to waist another day of driving because someone decided to take a return item and put it back on the self as new instead of used. How can I get a hold of the store manager to make this right?
Thanks,
David
Answers
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Greetings, What item did you purchase? What are the issues you are running into with the item? Returns are generally handled directly at our store locations.
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Inland TN436 1TB 3D TLC NAND PCIe Gen 4 x4 NVMe M.2 2230 Internal SSD
I purchased the item online for instore pickup and after picking it up and installing it I noticed that it was already used. Used items are usually sold at a discount not a regular prices and customers are told beforehand that they are buying a return item. My expectation was not to receive a return item. At this time for me to return the item to the store will cost me $25 in gas, so I would rather try to resolve this issue without having to return to the store.
It would be nice if there was a way to resolve these types of issues without using a community forum. Seems weird that there isn't a callcenter for Microcenter that would be able to resolve these types of issues.
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Hello, looking into this I see you have been in contact with our online chat who has had this information sent over to the store to be looked into.
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