G707 - 2021 build- Shuts off when gaming

ZiggyTomato ✭✭
Name Dropper First Anniversary First Comment
edited May 2023 in Prebuilt PCs and Laptops

Happens with Fortnite only, so far. Yeah, I play Fortnite, whatever.

PowerSpec G707 Gaming PC; AMD Ryzen 7 3700X 3.6GHz Processor; NVIDIA GeForce RTX 3070 8G

Purchased this computer for graphics, design, 3d modeling, etc. in June 2021 and it's running solid. Started gaming with my son recently and after about 15-30 minutes the computer just shuts down. I have to cycle the PSU on/off switch for it to turn back on with the case switch.

I try and track the temps with CPUID HWMonitor and the GeForce Experience overlay but I don't catch the video card or mobo temps just as it shuts down. I've adjusted the GPU fans to run 100% using Afterburner and it still shuts down. I open the case side and place a house fan blowing across the case and it won't shut down so it seems to be a heat issue somewhere but makes me think it's not the GPU.

I'm not certain the PSU fan is spinning, or at least I can never catch it on.

I took it into MicroCenter Columbus and they said they ran tests but could not get anything to overheat or make it shut down. So no luck with the in-store techs.

I have the 2 year plan which expires this June.

Is this a PSU problem since I have to cycle the PSU switch or something else? How can I test this?


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