My AT&T mobile phone fails to verify. Any options to resolve this? I used my ex-wife's phone on the same AT&T plan to complete the verification.
Greetings,
What were you trying to sign up for specifically?
I was attempting to make a new account. I ended up using my wife's phone number, which was accepted, but I would like to put the correct number in my account. Editing the phone number in account settings also rejects my number.
Can you send a picture of the error message you receive for this?
-admin removed screenshot with visible phone numbers-
The phone number you are trying is directly from AT&T, not pre-paid and not from an AT&T reseller account?
That is correct. Mine and my wife's are the same account,
I do apologize for the issue, I'll get this escalated to our IT team to look into to see why it may be declining this phone number. With it being a holiday weekend, most likely it would not be looked into until early to mid next week.
Submit photos and a description of your PC to our build showcase
See other custom PC builds and get some ideas for what can be done
Services starting at $149.99
