I just bought a 7900XT from MicroCenter but the fans aren't spinning, even under load
I've tried reseating the GPU, reinstalling the drivers, and tried manually controlling the fans with Adrenalin but nothing is working. Please help
Answers
-
What temperatures are you seeing? Some of these new cards aren't running the fans until 60-70C.
-
I ran a few stress tests and played Valorant, it went up to 79 without turning on
-
That's abnormal. What brand/model is the card? Have you tried adjusting the fan settings with MSI Afterburner?
-
@PowerSpec_MikeW It's a Powercolor Hellhound 7900XT. Yes I tried it in afterburner as well as adrenalin. I see this script in the device properties.
Device PCI\VEN_1002&DEV_744C&SUBSYS_2423148C&REV_CC\6&2cbd58e0&0&00000008 had a problem starting.
Driver Name: oem28.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdwddmg
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
Would you know what amdwddmg is?
-
WDDM is Windows Display Driver Model. Driver isn't loading correctly, I would see if it's related to the crash defender service.
Run this: https://drivers.amd.com/drivers/amdcleanuputility.exe
Reinstall the latest driver, select driver only.
Regarding the fan issue though, have you tried switching to the second VBIOS and see if that has the same problem? Are you on silent or OC?
-
@PowerSpec_MikeW Thank you for the help you're providing i appreciate it.
Yes I switched from silent to oc. I restarted it after switching. So I need to do anything in the bios?
-
No, that's it. Fan curve should be more aggressive on the OC profile. The fans still aren't spinning when you put the card under some load?
-
No movement at all in either modes
-
Sounds like the fan controller is dead. In that case, I'd swap it out assuming you're still within the return period.
-
Look, setting the fans to on in Adrenaline should just turn them on. End of story. Since they don't, you have a defective unit. Return it for a replacement under the warranty.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.4K The Community
- 3K General Discussion
- 102 New Members
- 789 Consumer Tech
- 197 Prebuilt PCs and Laptops
- 154 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 28 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 287 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 40 Community Ideas & Feedback
- 596 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 303 Graphics Cards
- 324 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 57 All Other Parts
- 62 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99