Is there any way to get Micro Center to respond with an update about a custom built PC?


I ordered a custom built PC and the order was confirmed on July 25. When I made the order a sales associate over chat said that it would take "a couple days" to assemble the PC which was a little too rosy to be entirely believable but it's now August 13. I've reached out by chat three times for an update. The first two times the associate promised that the technician would call me and the third time the associate promises a manager would call me but there's been nothing. Before I cancel the order, is there any way to get an update and projected date of completion from Micro Center? I didn't really think a couple days to build the PC was realistic but this is not more than three weeks later and if they can't get it together by now I'm losing faith they ever will. This is not the type of service I expected.

Any advice would be welcome and if you're considering buying from them consider this a warning.


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