AMD code not working
Comments
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You meet the requirements on the CPU and GPU. I wonder if it's picking up the iGP first and causing a problem. Right click Start, go to Device Manager and under Display Adapters, right click and disable the integrated AMD graphics. Reboot, then run the verification tool again.
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I've also had this issue with a G714 for the 7800x3d - their support team said only to reach back out to the vendor? I definitely have a 7800x3d and assuming that I've been sent the correct coupon code.
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Greetings,
Sorry for the delay in reply. Are you able to share an image of the error page/message you get when trying to activate the game code?
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Hello! Slow getting back to this too:
This is the message I receive when using the code in the product verification tool:
Response from AMDRewards Support:
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Good Day,
I don't know if you're still looking for a solution to this, but I had the exact same problem. I ended up contacting Micro Center by phone (the email link on their site doesn't work atm and the Chat Online button isn't a link at all, just an image, lol). Anywho, I called (952) 285-4040 (Option 4; then wait for a representative). They were able to email me a new code, and it worked perfectly. Great customer service over the phone. The rep was awesome!
I wish you luck!
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