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MAJOR RED FLAG!!! Microcenter sold us a 3090 graphics card with NO serial number
My partner and I have been customers and we trusted the store with all our technology need! However, back in Oct 2021 we purchased my partner's 3090 Graphics Card with the 2 yr protection plan. It was his baby and he loved it. Upon opening it we noticed that there was no serial number on the card. We thought for a sec to…
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SSD Warranty for Inland
I have an Inland M2 SSD that I bought in December 2020, and I've been using it as my boot drive since then. It failed the other day. Looks like they have a 6 yr warranty. Can I just take it to the customer service counter at MC to handle the warranty claim?
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How long does it take for microcenter to order an item for you
I had a problem with my billing address so I called the helpline and had them order it for me. I gave all my information and now its been two hours and no word or email from them. How much longer do I wait before calling again?
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Never received a order confirmation or tracking number?
I created an account to purchase an item, and once I had ordered I never received any order confirmation and shipping confirmation emails. Am I able to do something about this? Thanks.
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5 Days and no Build PC coupon
I submitted a build PC 5 days ago which was approved, and have yet to get e-mailed a coupon(I know it can take up to 96H). Can someone please look into it? Thank you very much.
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Return process length?
Hi, I'm wanting to check the status of a return for #Order#:-removed by admin-
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Can I get a copy of a receipt from an in store purchase?
Hello back in May 2021 I purchased a Corsair RM 850 PSU that I need to warranty but I’ve recently moved houses and cannot find the receipt
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Bought a Motherboard - was told incorrect information about the return policy
Hello, So I recently bought a motherboard and other items from Microcenter earlier this month. When I checked, out I asked about the return policy and period and was told by the cashier that it was 30 days. I've come to learn that the return period on motherboards specifically is 15 days, not 30. I think there might have…
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I entered in the build a PC showcase but the coupon expired. Is there a way to get a new one?
Hi had been planning a trip down to a store, its quite far away but I have other things I want to do in that city as well. earlier this month I read it takes a couple days for the "submit a PC showcase" to receive the coupon so I thought id do it early. well the expiry date was the 11th.. I had no idea it was going to…
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When do I have to pick up my order?
I recently bought a graphics card that was instore only Wednesday, July 27, 2022 at 8:00am. It says I have three days to pick up the order so does that mean I have till Friday July 29th or Saturday July 30th?
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Warranty / Exchange Policy on damaged LG OLED C1
I recently purchased a LG C1 Open Box Refurbished unit from my local Microcenter During my calibration, I noticed the screen has a bruise-like purple mark. It was extremely noticeable against a green background There are no other refurb units in stock I see there is a display only unit available for sale but it is not a…
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Question regarding price match
Hi all! I am looking at getting the Neo G7 that just came out but was wondering if Micro Center would price match a veteran discount Samsung is offering me? Micro Center has the monitor listed as $1299 but I can get it directly through Samsung's military portal for $1057. Thanks!
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How do I get the coupon again? It got deleted when I tried to open it. Denver, CO.
Last night, I filled the form for coupon and it sent it to my phone. When trying to open it, I swiped it and it got deleted. How can I get the coupon again? It's for Denver, CO location. Thank you
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Price protection and price difference.
I have a question regarding the price protection policy. I know that I have 30 days to ask for a price protection and to receive the price difference. I want to know how do I receive the price difference? I have been told that Microcenter would process a return for the item and to charge me again with the lower price.…
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Reservation Issues
I placed a reservation for parts that totalled up to around $1200, but then was told by e-mail that some parts were not available. However, my card was still charged for the whole $1200 immediately despite some parts included in the price being unavailable and the FAQ saying only a $1 hold would be placed on the card until…
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Microcenter Selling Dell Warranties but not registering the machine with Dell
Hello, I bought a Dell XPS15 9500 in December of 2020 and was sold a premium 3-year Dell service plan, with on-site service, drop protection...the works. The battery is now swollen and messing with the keypad. When I went to Dell site to get service, they have no record of this machine being under an extended warranty. I…
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i turned in my desktop for a diagnostic and idk if they will email me or text me
they said it would take 2 days and its only been 1 but i never got a service number to check the status i payed with cash so idk how would i know?
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Current Law Enforcement discount question
Hello, I am trying to figure out what the current policy is towards the current Law Enforcement discount. I'm aware of the recent change away from the First Responder discount to just Law Enforcement, however I just encountered what I would essentially call harassment from a blue jacket at my local store.
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Will microcenter rebuild my pc?
would like to get a new case since nothing fits in the one i have and was wondering if they will move everything from my old case to my new one? No windows install. Just the Aio and normal stuff Store will be Westbury NY location. Thanks in advance
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Do you have HTC Vive Base Station Laser Diodes?
Do you have HTC Vive Base Station Laser Diodes? I need some, but cant seam to find any. I rather not buy a new one, and just replace the part. thx
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who to contact for help with refurbished products?
I bought 2 HP Probook 640g1's and one of them does not recognize the hard drive. Do I contact Micro center for support, or do I contact the refurbisher? I bought these on 3/14, and it is now 7/19 are they under a warranty? Granted these are simple questions that could easily be resolved if you posted a phone number on your…
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Does Micro Center do franchises?
Does Micro Center do franchises? The reason I'm want to know because Phoenix, AZ had fry's electronic to feed my techie gamer brain. But of course that was years ago. I thinks it suck that Micro Center reminds me for Fry's Electronics but smart exist but not in my state. I was born in 88 i saw the gaming and technology…
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No confirmation number, no email
I recently checked out for a laptop battery as guest, using a different email from the one used to make this account, however, when I entered my payment details and clicked to confirm and pay, it did not send me an email or any confirmation information. I'm not sure if it processed the transaction or not.
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Does Micro Center return all money straight up?
Hi everyone, I've recently had some issues with a laptop I bought from BestBuy, but when I returned it, they told me that items over X amount of money cannot have the money immediately returned, instead, I will have to wait for a check for the money. Does Micro Center do something similar? Or do they return all money no…
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Bought a GPU need to return but I live far
Hi guys first post here, I bought a AMD RX 6800 GAMING X TRIO and I need to return it I live a few hours from the microcenter is there anyway I can ship the return. instead of driving up there.
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No Order Confirmation Email.
I ordered a T.V and the website took payment, but I have no order confirmation email or orders in my recent order history. Is there any way to get help?
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When will this case restock?
(Chicago Location) Case = Montech Air 100 ARGB Black This case has been sold out for a few days and all my parts are coming by Tuesday, is there any way this will be restocked by then? If any one has been keeping track of this case's restocks please let me know or anyone working at the Chicago location, thanks.
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Return policy strictness?
I recently purchased a monitor I now intend on returning, however in the process of opening the product I ripped a hole in the plastic bag which a piece of the stand was contained in. The box itself and the hardware is totally undamaged, so while I'm sure I'm greatly overthinking this, I can still return the product…
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Order history empty and don't know order number
Hello, I ordered some corsair LGA 1700 screws but when clicking checkout it just took me to an empty cart. Now I am not sure if there was actually an order placed because the order history is blank. If there wasn't then I really need to get an order for these in.
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Has anyone else had this many issues regarding a repair/diagnostic?
I brought my PC in like.. three weeks ago or so for a diagnostic. The first time around wasn't so bad honestly, in about 3 days they told me the GPU was bad, so I picked it up, bought a new GPU, and plugged it in. The new GPU didn't fix the problem though and I got the same error on my motherboard, so either the new GPU…
