Order issues

bouskyu

I placed an order 2 times for the meshify s2 computer case, but it seems that neither of them actually went through as I got no confirmation email. I'm scared I'll get double charged, can I get some help with this?

TSTonyV

Under your email I'm not finding any records, did you get any kind of error when you tried to place the order?

bouskyu

I was getting a billing address error, but it then changed screens and said my cart was empty. It's now out of stock, so I guess I don't have to worry about ordering one online anymore.

JS_MC

I'm seeing that the Meshify S2 is still available for shipping. If you're still experiencing issues placing your order, please let us know. We'd love to assist.

ChuckC3

I had difficulty creating an account for myself and I placed an order as a guest.  I have now been able to create an account for myself.  Is there a way to associate the order I created as a guest with my account?  (It’s the same email)

JS_MC

Hello @ChuckC3. Yes, there is a way to manually add the order to your account. Once you have the order reference number, you can go to your insider account profile where you can select "Order History" and then select "Add an Order".

Hope this helps! Please let us know if you have any other questions or concerns!

Calvins

I'd like to place an order but I am getting the billing address verification error.  Can someone help me place a pickup at Brooklyn store order?  Thanks

JS_MC

Hello @Calvins I'd recommend you try these steps.

Let us know if this helps!