return request

Sheri

May I please request a return for an item just received?

JS_MC

Hello @Sheri Please expect an email from me regarding this.

Sheri

Hello- this is my second request to return an item---unopened, in orig package, etc.  I received an email on 12/18 from Joshua S, but have not received any response after I replied to him.  Thanks.

Ian

Sheri said:

Hello- this is my second request to return an item---unopened, in orig package, etc.  I received an email on 12/18 from Joshua S, but have not received any response after I replied to him.  Thanks.

Greetings. I am seeing RMA information was emailed to you on December 18th. You did not receive this email from our online sales team?  

Sheri

Thanks for the note!  YES!  I just found the email with the RMA number and instructions.  Many thanks

Ian

Sheri said:

Thanks for the note!  YES!  I just found the email with the RMA number and instructions.  Many thanks

You're welcome, please follow the email information and we'll get this process started as soon as possible! 

PamSiffert

I would like to return a product that was purchased as a Christmas gift. How do I start this process?
Thanks

Ian

PamSiffert said:

I would like to return a product that was purchased as a Christmas gift. How do I start this process?
Thanks

Greetings. Here is our information on returns:
Online return policy: https://community.microcenter.com/kb/articles/31-how-do-i-return-a-product-i-ordered-online
Store return policy: https://community.microcenter.com/kb/articles/28-what-is-the-return-policy