Working on my computer for work and all of the sudden get black screen w/ preparing Automatic Repair

Jeff323

Powerspec B733 Desktop. WFH and all of the sudden right in the middle of a webex get black screen that says Power Spec and says Preparing Automatic Repair then screen goes black.  Cant seem to get to safe mode or anything, its like its not seeing the keyboard.

Jeff323

System is only like 2 weeks old

Ian

Greetings. You are only getting to preparing automatic repair now each time you boot? Does the automatic repair process not complete?

Jeff323

Im assuming not. Once it finally does leave preparing automatic repair I get just the black screen that says Powerspec and the little thing just spins. Left it for 5 hours yesterday and still nothing. I was finally able to get into the bios but that was about it. Wasnt sure if I needed to make any changes

Ian

You can try creating installation media from another PC and try to reinstall Windows and boot from that: https://community.microcenter.com/kb/articles/77-how-to-create-a-windows-10-installation-flash-drive-from-a-windows-10-pc and then follow here from step 8: https://community.microcenter.com/kb/articles/68-how-to-perform-a-clean-install-of-windows-10

Unfortunately if Windows is not booting and you do not have a backup of your files, this would cause any data to be lost on the PC.

If that does not help / or if you are unable to try that, it would be best to bring the PC into your local Micro Center store to be seen in-store for further assistance.

Jeff323

Where do I take it once I come into the store?

Ian

https://community.microcenter.com/discussion/comment/36617#Comment_36617

You'd want to bring it to the service / repair desk, typically at the front right of the store.