COVID-19 & Micro Center Frequently Asked Questions [FAQ]

Tjb said:

Do stores accept cash during this covid thing? Last I bought something they didn't accept cash.

We stopped in to Microcenter to pick up a Micro-SD card and upon arriving we were advised to “monitor the 6 feet social distancing with other people”, but after being there for less than a minute realized you had so many people in that small store there was NO CHANCE IN HELL to social distance or follow the foot traffic diagram that was laid on the floor!   Employees were numerous and ALL over the place, at times cutting in front of my family.  If your expectations are for customers to “social distance”, my suggestion is to MAKE MORE ROOM, train your staff to “participate” in following the rules and being courteous.  Also you may want restrict your store to so many in the store at once.  Another thing I noticed is there are so many bins and displays that are clogging up the aisles and the way you have the exits situated makes it a nightmare if an emergency was to happen?

I bought a computer part in Late November. With the inability to pick up all of the parts I needed due to changing restrictions here in California (also stupidly long lines to get in) I didn't put together the computer until Mid December. Found out the 1 of the parts I bought there absolutely was not working. The motherboard was DOA, I used a friends board to confirm the only issue was the board itself. Naturally, I have not been able to process the return for this item and it has clearly been more than 30 days.

In 4 attempts to get to your store (Tustin, CA) the line has been too long for me to wait during my lunch break or even after work as I get out very late and don't have the luxury of free time during your normal business hours...

Worst of all, I am anti-amazon *they are a last ditch effort for me* and due to this issue I had to purchase the same part on amazon .

I had to purchase the Gigabyte x570 Aorus Elite wifi again to finish the build. I purchased all the parts via Microcenter except a few items you didn't have in stock (Keyboard I wanted, a couple Fans, and the Case). And I go to you guys even when you cost more than an alternative. With this lockdown it has made it impossible for me to get this returned.

Just my luck of course. Let me know what we could do. I've got everything in box and I'd love to be able to bring it into the store and get this straightened out.

The stores take cash again right?

Since mask mandates are starting to be lifted across the United States, is Micro Center still going to require masks inside of their stores?

Hi there! Is there any chance you'll be opening a store in the Northern California area? What is the criteria for opening another store? Also - do you do Partnerships with any Sports or Gaming or Computer building "celebrities" :-)