Model O Software Disconnection
All of a sudden, my sensor stopped working. (I have the model O) I used some model D disconnection update to fix the sensor; it worked, but now I have to manage my mouse using the Model D software. Whenever I try to use the Model O software again, it says device is disconnected.
(I bought the mouse late August of 2020)
I contacted Glorious Support and they told me to tell the place where I bought the mouse from about my issue.
Comments
-
(I bought the mouse from Microcenter)
-
Greetings! To clarify, is the mouse in general not working or just the software to control the mouse's RGB etc.?
-
I used to have that mouse. The software was glitching and the feet of the mouse feel off quickly. I returned the mouse and got a Corsair mouse.
-
Just the software
-
Do you have the latest version of the "glorious core" software/firmware installed? It should be found on their website on the product page such as: https://www.pcgamingrace.com/products/glorious-model-o-wireless-matte-white It's found under the "glorious core" section of the page.
-
Yeah, I do. Ever since I used the Model D disconnection update to fix the sensor, I have to manage the mouse using the Model D software now. Whenever I try to use the Model O's, It says "device is disconnected"
-
@Netpid just chiming in. When was the mouse purchased from MC? Also try uninstalling the software then reinstall the firmware. Afterwards, reinstall the software.
-
Yep, I bought it from MC.
I tried doing that already. It still shows "device is disconnected"
-
@Netpid When was the mouse purchased from MC? Just checking on if you are able to return it or warranty.
-
Late August of 2020
-
Hello, I have sent you an email regarding this.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.4K The Community
- 3K General Discussion
- 102 New Members
- 789 Consumer Tech
- 197 Prebuilt PCs and Laptops
- 154 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 28 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 287 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 40 Community Ideas & Feedback
- 596 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 303 Graphics Cards
- 324 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 57 All Other Parts
- 62 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99