Random Selection Process and FAQ [Updated 4/1/22]

Thank you for your feedback!

Believe it or not, some people do not own a cell phone.

So, in order to get into the raffle, I need to buy a phone?

I believe MC is trying to make it fair, but why could an email notification system not work? Seriously, I really want to know.

Greetings, we appreciate your feedback on the system.

Greetings, Shipments will vary by the store for these high-demand products as delivery dates and times are subject to change due to the nature of trucking schedules, the weather, etc. We recommend coming to the store and speaking with associates in our Build Your Own department. They may be able to provide an idea of when they receive shipments.

Greetings, our Community staff is not located in a specific store, the information we have on this as it is listed in this FAQ:

Greetings. Thank you for your feedback.

As the raffle opens at 9am (at most stores - please see initial post to verify for your local store), and they start drawing for cards at 9:45 (at most stores - please see initial post to verify for your local store), I would advise you would want to remain at the store until the draw is complete for your chance at the card. Our process is not intended for customers to leave and return to the store.

Hi Ian, Thank you for your comment, but I think you may have misunderstood the point of my feedback.

My concern is that I and many other valued Microcenter Customers only have 10 minutes after we are notified to claim the voucher which results in a significant amount of wasted time and fossil-fuel (gas) needlessly consumed.

The reason is that of many us Microcenter Costumers who wait in the Microcenter Parking Lot will be notified that they were NOT selected to receive a voucher.

Why must a Microcenter Customer inconveniently wait at a parking lot? Microcenter Customers must wait in the parking lot because Microcenter currently gives their customers ***only 10 minutes*** to claim the voucher in-store after notification of selection.

Since many of your loyal customers waiting in the parking lot will NOT get selected, a lot of time and gas is wasted. This increases frustration in the Microcenter Community, as well as unnecessarily contributes to climate change (for those who believe that fossil fuel consumption contribute to climate change).

To reduce the amount of time and fossil fuel consumed and wasted by Customers waiting in a Microcenter Parking Lot, Microcenter should increase the time between notification and voucher claiming from 10 minutes to perhaps 45 minutes (or maybe even 60 minutes).

Increasing the time from 10 minutes to 45 minutes (or to a longer time) will allow your valued Microcenter Customers to ***conveniently*** await at work or at home (instead of waiting at a Microcenter parking lot) to be notified if they were selected or not.

Once the valued Microcenter customer receives the text they they were selected, they then have 45 minutes (or 60 minutes or longer) to travel from their home or place of work to the physical store and claim the voucher.

So please consider increasing the voucher claim time from 10 minutes to 45 minutes (or to a longer reasonable travel time). This will allow the following:

• Allow your wonderful customers to conveniently wait for the voucher notification at home or at work instead of waiting at a parking lot.
• Reduce time wasted and fossil fuel consumed for those who are not selected since they do not spend time driving to and waiting at a Microcenter parking lot.
• Help reduce (albeit a small amount) the contribution of wasted fuel to climate change (if Microcenter believes that fossil fuel consumption contributes to climate change).
• Increase the general satisfaction of Microcenter customers as this will make it appear as Microcenter is doing even more for their customers (as compared to Best Buy, Newegg, Amazon, and eBay, and other retailers).

Thank you.

Found the scalper.

Greetings, as our Community staff is not located at a specific store, the information we have on shipments is listed in the FAQ:

To add on to this FAQ answer, I have seen some store locations post a sheet out front when they do not have cards at or before their specified raffle time.

Greetings, thank you for your feedback. We are always looking into ways to improve the methods we offer. We do pass feedback like this over to our corporate teams to see what can be implemented!

fjleon and Aeon understand, apparently Microcenter management does not. But, then why would they? They are selling product, so why serve their loyal, 'valued customers'? There is always someone else willing to spend their hard-earned (or otherwise) money.

The bottom line is the bottom line. Microcenter is in business to make money, not friends.

However, promoting their system as fair is quite disingenuous.

I made an account just to post on this after seeing this thread on the reddit and need to say what needs to be said.

Clearly some of the people arguing here with Micro Center reps need to take a step back and realize the people responding with the admin tags didn't make this process, aren't forcing you to shop at MIcro Center and unlike a lot of big businesses, are nice enough to still reply despite the fact you'll never be happy with their reply.

Stop baiting the min wage customer service employees and take a chill pill y'all, you guys are arguing with them like they personally are preventing you from getting a video card and wrote the process someone way above their pay grade decided on. Clearly some of you have never worked in customer service, what do you gain by coming in here an beating a dead horse about the same thing again and again. The commentors here are acting childish and if this was reddit, they would be prevented from posting further.

i personally found the FAQ detailed enough but perhaps no one posting here is actually reading and just wants to complain. My two cents.

so i already purchased a gpu from microcenter about 20 days ago, if i return my old one does that 30 day thing get waived and still buy another gpu?