Random Selection Process and FAQ [Updated 4/1/22]

I like the system. Except that they don't tell you what days they actually get them shipped unless you drive all the way there wait until 9 and scan the qr code. And I know there is a silicon shortage but that doesn't mean they can't update their website on the days they get things shipped. It was kind of annoying really waste of time.

Thank you for your feedback. At this time, the best way to find stock information regarding video cards is to visit the store. Due to the current Random Selection Process, the website may not always have the most accurate information for products associated with this process. I hope we can improve this in the future as we do look for ways to help streamline this process.

It should be noted, if we do have any stock remaining after the selection and redemption have been completed, these products will be placed on the shelves in the store for purchase during store hours.

Greetings, as our Community staff is not located at a specific store, the information we have on shipments is listed in the FAQ:

To add on to this FAQ answer, I have seen some store locations post a sheet out front when they do not have cards at or before their specified raffle time. If there are no cards, there is not a raffle / QR code posted. Also, if cards are still available after the raffle, they may be purchased by customers in-store during regular business hours.

The part I love is when the cards are put in stock on the website and, throughout the day when I couldn't drive in, I saw the listings drop off, one by one. Until nothing was left but the card I really want most, and a couple higher-end models. So when I was finally able to break free and make the hour drive, I get to the store to hear they're all sold out, and have been since this morning. OK... then why is it still in stock on the site? The tired excuse that "the website isn't always up to date" is wearing pretty thin in 2021 when you can automate things like this. Used to be, I could call up my favorite rep, or at least 'someone' at the local store, and make sure something was still in stock before I waste an hour drive out and a very frustrated hour drive back like this. Apparently our store puts them in stock on the site if they make it past the Thurs/Fri events. Like many others have expressed, unlike the scalpers and their paid minions who have nothing better to do, I can't come out during the weekdays, so I'll never be able to get one in a raffle. But this one showed in stock. and now, two hours later, it STILL shows in stock. So infuriating. STOP putting them in stock on the site if you can't keep it updated as they sell. (Oddly enough, all of the other stock came off the site just fine as it sold. Just not this Asus 3070 TI I've been trying to get.

There it is, showing "limited availability" even now when I verified hours ago there isn't one to be had.

I wonder how many drove from an hour or more away to try to get one of these? I wonder how many will do the same thing tomorrow morning when they open?

I know it isn't done intentionally to mess with good customers... but this is NOT good customer service. Why bother putting them online if you can't keep the site up to date? The cards will sell. You could put a sign in your entrance and pull it once they're gone. That way you wouldn't get people's hopes up and have them waste two hours of their time, plus gas and frustration in traffic. Just my $.02.

Wouldn’t it make more sense to allow people to get into the raffle in the morning from anywhere and give those selected till the end of the day to come and get their card.

Some of us think so, but the decision makers don't think so.

All I know is that the way they do it right now... anyone who has to work a regular job for a living doesn't really have a chance at any of this stock.

Thank you for your feedback. At this time, as our Community staff is not located at a specific store, we would not have the stocking information available for the stores. I hope we can improve this in the future as we do look for ways to help streamline this process.

It should be noted, if we do have any stock remaining after the selection and redemption have been completed, these products will be placed on the shelves in the store for purchase during store hours.

Your posts were not deleted. I am sorry for the confusion. Your posts regarding the PowerSpec system were moved as they did not relate to the FAQ at this time so we could keep your questions regarding this better organized: https://community.microcenter.com/discussion/9330/powerspec-hardware-issue#latest The forum notification system should have informed you of this, I am sorry if it did not.

Why not just take customer info for a random lottery for their selected store?  Contact them by email, and give them until end of day to pick up?  

So basically I have to sign up for some weird virtual line? and if I come in right at 9am when I should usually be working I can have a "chance" to purchase a new graphics card even when they are just sitting on the shelf?? So it could just be a complete waste of my time and I may not even end up with a graphics card or be left with one that I don't even want?? How is this a good idea.

We need more than 30 min I live like 2 hours and a half away from microcenter

Greetings, As the raffle opens at 9am (at most stores - please see initial post to verify for your local store), and they start drawing for cards at 9:45 (at most stores - please see initial post to verify for your local store), I would advise you would want to remain at the store until the draw is complete for your chance at the card, this is not intended for you to enter and then leave the store and return again.