Dell XPS Crashes...

My new to me (July) Dell XPS crashes frequently. Right out of the box it would crash at least 12 times a day. Dell has worked with me and managed to get it down to a few times a day, but it is random and crashed while I am teaching. The computer is unreliable. I am outside of my return window is it possible still to complete an exchange? I don't mind paying a restocking fee at this point I just need a system I can rely on.

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