Unanswered Questions

Hi, I have a PowerSpec G507 with an ASRock B450M/ac motherboard, Ryzen 5 3600, BIOS P1.52B, and AMD TPM firmware 3.37.0.5. Call of Duty requires an updated TPM firmware version for multiplayer. I've downloaded ASRock BIOS 10.60. Can I safely install this version directly, or do I need a PowerSpec-specific BIOS or an…

I like Inland filament, it's inexpensive and great for playing around, prototyping, and even printing finalized projects in many cases. However, figuring out the exact settings to dial in for a new spool of Inland filament is an absolute pain. I've asked store employees, and I've been told SUNLU is the manufacturer. Except…

I recently bought a new gpu, fan cooling and case. I was charged twice for the case. I am wondering where I submit a claim to get the second charge refunded?

I have a PowerSpec G731 and cannot figure out what the "HDMI" port and the "Display Port" ports are used for. I'm asking about the ones located near the top of the computer, above the USB C 10G & USB 10G ports. My monitor is currently plugged into the HDMI port near the bottom of the computer next to 3x DisplayPorts; I'm…

Can we please get a location in the Huntington to Charleston area of WV? Just a blank stripe as seen in the photo of no locations and the closest to me being roughly 4 hours up the road. Great business opportunity as there also isn’t much competition in the area either. Thanks for your time 

My Microcenter prebuilt (PowerSpec G528) is experiencing consistent BSOD (Black Screen of Death). It freezes during games, after which the screen turns black, the fans ramp up in speed, and the entire computer restarts. This happens constantly while gaming. I went to Micro Center to check if the Power Supply Unit was the…

I had bought a pre-built rig in 2024 with an extended 2-year warranty. There were some issues at checkout to where it supposedly caused my warranty to run along with the manufacturer warranty and now I've been without a warranty for 2 months due to it. My first question is: how and can I get my 10 months back? Next is: has…

The amount of time the good people of new england will be saving would be crazy. You could reach New Hampshire, Vermont, parts of Maine and western MA. I currently live in western MA, leominster to be precise and they recently shut down a bobs furniture and i can almost see a microcenter being built in that building.…

I have not updated the bios since I purchased my pre-built and am starting my to tinker with the WOWF beta and I am (and have been) getting a notice updating my BIOS I can’t find them on MicroCenter website and I am seeing online that I should not use the BIOS directly from the MOBO. Can anyone help? Thank you!

I have upgraded the GPU to a 5070TI & have 32 gb of ram. This prebuilt has the 5600x CPU & I get stutters in some games. I've read that the 5600X3d would probably fix it. I'm under the impression I need to update the BIOS version. What BIOS version do I need? I currently have version P1.40b.

I spoke with support earlier and they did confirm the drive is still under warranty and at first instructed me to the nearest MicroCenter store. Sadly the nearest store is provably 6hrs drive away from me and there is simply no location closer. I've got my invoice from amazon and transcript of the chat and while chat did…

So I wanted to get a bundle, but already have ram, and I did get said ram from my local microcenter. so would it be possible for the ram from a bundle to be removed ?

My Build: https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=330a49c5-acfc-459e-8e27-95894f328e16 Hi, like the title says, I'm planning on ordering a high-end PC to play games in 4K and livestream from. I have not built a computer in quite a long time so I don't know what the best options are nowadays. I…

https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=3ea92481-e3f5-47c2-bae7-e7cbdc10e4cc Gonna be making a trip out to a Micro Center next month, never been to one before. Do people usually consult someone there regarding component compatibility issues? Also, some component questions if anyone knows off…

Hello all. First gaming rig and first post. When searching for drivers and updates I find a plethora of results. Should I be updating everything I can find from ASrock, Intel, NVIDIA, etc. Navigating these updates can be a bit confusing for a novice like myself, any help would be appreciated.

I was wondering if Micro Center would be interested in Investing into a store location somewhere in the Wilkes-Barre/Scraton Luzerne County of Pennsylvania Area? 

I have a PowerSpec G478 with the MSI MPG Z790 EDGE WIFI motherboard and an i9-14900K replacement CPU. My system is currently running PowerSpec BIOS E7D91IZ1.HM9, which contains Intel microcode 0x12B. CPU Cooler Tuning is set to Intel Default Settings. I noticed that PowerSpec later released E7D91IZ1HMB for the MPG Z790…

I'm guessing I'm due for a few upgrades having just replaced the graphics card listed here. Anyone have suggestions to keep me top-notch? My budget is humble. • CPU: AMD R7 7800X3D • GPU: AMD RX 9070XT • MOBO: Gigabyte B650 Aorus Elite AX V2 • RAM: Corsair Vengeance RGB 32GB DDR5 • SSD: Crucial M.2 2280 P3 Plus 2TB PCIe…

Rather than listing each individual brand/type/color and flooding the page with 24/48/96 results of the same filament in a different color, could we have the filament listed just by brand/type and leave the color selection on the product page? It already shows all other colors when you do select one anyway, but having all…

I made a purchase on Sunday. It was the wrong item so I returned it on Monday. Today is Thursday and it still hasn't been refunded in my bank account. How long do refunds typically take to finalize?

Hi all! I'm new here. 😊 I recently purchased a prebuilt ASUS PC and I am very happy with it! I spent $2,600 at Best Buy for it. Here are the specific specs: model #GM700TZ, AMD Ryzen 7 9800X3D processor, NVIDIA GeForce RTX 5070 Ti (16GB GDDR7) graphics card, 32GB DDR5 RAM, 2TB NVMe SSD, with liquid CPU cooling. I am a very…

I recently bought a PowerSpec G757 from Micro Center and noticed that my RTX 5080 is only negotiating at PCIe 5.0 x8 instead of x16. Specs: PowerSpec G757 Ryzen 7 9800X3D PNY RTX 5080 16GB Gigabyte B850 Gaming WiFi6 32GB DDR5-6000 Crucial T710 2TB PCIe 5.0 NVMe BIOS F11b What I've checked: BIOS reports: PCIEX16: PCIe 5.0…

Recently purchased the Inland Glass Top Gaming Desk. SKU:971465 Desk didn't come with any build instructions and there is no documentation online. Anyone able to help?

Shopping for a NAS. Microcenter is $65 more expensive than competitors. https://www.microcenter.com/product/698129/synology-diskstation-ds225-2-bay-diskless-nas $429.99 at microcenter $364.99 at amazon, B&H, Best Buy, and Newegg Why?

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Dear Micro center, when would you guys make a new location in greenville sc please make one in woodruff road I would go thier every day a ton of people would come because its closer then charlotte or Georgia

Building my first pc in the next few weeks and still thinking of which graphics card to Get. I’ll be using a Ryzen 5 7600x3d bundle at 1440p. I was thinking the 5070, 9070, or is it worth extra to get the 9070xt.5070 build:$15809070 build:$16009070xt build:$1675

I can't get the pc builder to work so I will list parts below! The title says it all, I enjoy gaming on my pc but my cpu seems to struggle. I'd like to be able to run things like Overwatch and Avatar: Frontiers of Pandora on medium resolution without my pc struggling. I'm open to a mid-range budget for each component that…