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In store build?
Hi, I'm usually completely nervous whenever I make my own pc (I usually end up breaking a piece somehow in each of the builds I've made) and I was wondering if there was an option to purchase all of the parts in store and have an employee put it together for me?
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Dell keyboard not working
I am having an issue on a refurbished Dell Latitude that I purchased two months ago. The whole keyboard that is not working. The mouse pad and cursor do work. I have tried to find a setting that may be causing the issue but have had no luck. Any thoughts on any settings to look through? I'm hoping this will not be a…
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Product availability
I’m trying to see if sku 110734 is indeed available at the Marietta or Duluth stores befor I drive up there. It says they are available online I just wanna make sure cause I live 2 hours away. I tried calling both stores and text and haven’t gotten an answer yet.
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Laptop Battery Replacement
My Acer Predator 17 GX-792 recently had its battery life degrade heavily, I was wondering what could be done about this in-store or how Microcenter would be able to handle this.
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I have a HP Stream 11-y010wm Laptop
I have forgotten the password and received this message when I tried to reset my password: "This feature requires removable media, such as a USB flash drive. Please connect a USB flash drive, and then try again." The laptop is brand new out of a package in that I used it once maybe two years ago. Any suggestions on how I…
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Shopping for college
My daughter is heading off to college next month and, like my other kids, has Micro Center gift cards to use for it. Usually I ask in the store for guidance on a machine that will work best for the needs of her major and buy based off recommendations, but this year is different and wait lists are real. I am going to try…
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Price match
Can Microcenter match a manufacturer's direct online price? I found this Western Digital drive on the manufacturer's online store, priced less than in-store: https://shop.westerndigital.com/products/internal-drives/wd-red-sata-hdd#WD80EFAX
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Do you have curbside pickup at MC Marietta, GA?
Do you have curbside pickup at MC Marietta, GA? I might want to order a laptop then pick it up. (I do also see some available for shipping.)
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Dell XPS 15 & 17 2020 versions
Do you have the Dell XPS 15 & 17 2020 versions on display in the Sharonville, Ohio store?
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New pc not posting
Hello! I built my first PC today and I got it all out together but when I turn it on it won’t post to the monitor, all the lights come on and all the fans come on too but nothing shows up on the screen. The monitor is setup correctly and is on. I know this is probably a tough thing to diagnose without seeing it but i would…
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webcams on desktop monitors
I'll be needing a webcam to continue working during the pandemic. I just bought a new desktop computer here and was planning to hook up a webcam to my old monitor. Now I find the webcam is not supported for Windows 10. Looking at the vast selection of monitors here there are numerous filters to search by, but none mention…
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PowerSpec BIOS Updates
Hello, I have a Powerspec PC that I have upgraded but I was wondering how to go about updating the BIOS. The computer has a B360M Pro-VH system board from MSI, but seems to have a custom BIOS not from MSI. Just wondering how to keep the board current with an updated BIOS.
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Purchase Pick-up
Hello- My Supervisor purchased a laptop for me to pick up. Is there someone we can speak with to authorize my ability to pick up since the order was placed in her name? My order is only confirmed through Friday and she lives out of state and isn't able to pick up by then. Or will we need to switch the order to delivery?
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New Game?
AHOY! Anyone playing anything new? I am looking for a couple of new titles to try.
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Repasting Laptops
Hello to anyone who sees this, I’m planning on buying a laptop from micro center. And after a bad experience with a recent laptop running hot I was wondering if Micro Center will take apart the machine and apply fresh thermal paste as one of their services.
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G706 - Fan troubleshooting
I purchased a G706 a couple of weeks ago and it has worked great except for fan noise. There are four fans (two on the cooling system and two in the case) and one was making a humming noise at times and is now making a clicking noise. It does not always do it and kind of comes and goes. What is the best way to troubleshoot…
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My new Logitech C920s Webcam won't read on my new Acer Nitro XV272U monitor
My new Webcam Logitech C920s directions simply say plug it into the USB port on the back of the monitor and I should be ready to go (I tried both USB ports to no avail). And when I click on Camera in the Start menu I get a "We cant find your Camera" message? The error code is: 0xA00F4244 <NoCamerasAreAttached> The camera…
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New build crashing
I built my first PC last week, with help from you all here. It worked fine for a week, but today it started shutting down randomly, and I could use some help diagnosing. The build is a Ryzen 5 3600, with GeForce GTX 1660 Super, a 1tb M.2 Inland SSD, 16gb of Vengeance RGB Pro DDR4-3600, Asus B450F ROG Strix, and CX650M 650…
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What are the return policies on things outside of 30 days?
I have somethings (2 RAM chips) that are a few days over the 30 days for returns as it says on the receipt that I want to return. Do I get store credit or are they not returnable at all?
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My EPSON Perfection V600 Photo scanner is making a knocking sound sometimes when I scan.
My EPSON Perfection V600 Photo scanner is making a knocking sound sometimes when I scan. I bought the scanner May 25, 2020 from MciroCenter on Bethel Road in Columbus, Ohio. I bought the 2 year warranty. I called the EPSON tech support to inquire about getting it exchanged. I am awaiting a call. My question is, can I…
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Fan for Dell Inspiron 3500 Model P86F
My fan is dying. Dell really dropped the ball on this one. I downloaded the specs for my laptop, nothing with the word "fan" in it. I called their support, person disconnected the call. I searched their tech support--no part number for a fan. The laptop is out of warranty by a couple weeks and Dell refuses to replace it. I…
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In what order do I up[date BIOS and load system drivers?
Hello everybody, I'm just starting to do a heart transplant on my 8 year old machine and things seem to be different now. All the previous times I built a system, I assembled the electronics, loaded and ran a floppy that loaded the drivers, set up partitions, loaded the operating system (s) and then each of the aps. When I…
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I need help with my PSU
I only got my PSU a month ago and I’m already having problems with it. A few days ago it would not turn on at all so fully disconnected everything plugged it back in and flip the switch on the power supply in the computer turned on the next day and the day after that it would not turn on at all. So after that I took my PC…
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Ethernet adapter recommendations, Lenovo Flex 5
I purchased a Lenovo Flex 5 laptop at the St Louis Park MN store on June 19. The device needs an adapter in order to plug directly in to the ethernet. (Want ethernet over WiFi due to speed.) I purchased an Insignia adapter, but the internet speed has not increased. Is there a different adapter that is more compatible to…
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Buying and bios update
If I buy a motherboard and a cpu from your store can you update the bios while i'm there? I have to drive 4 hours away and can't really come back to do it.
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Laptop part installations(laptop repair)
I have a laptop without a screen or storage device and was wondering how much it would cost to repair it? It is a powerspec 1510 and it was purchased from microcenter originally.
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Hard drive won't boot up
If I bring my hard drive to the store would you be able to crack it so that I could have access to the files and if so do you know approximately how long it would take?
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Laptop recommendations
First, let me say I’m not technically savvy at all and know very little about laptops. I need help narrowing my search. I'm interested in buying a laptop to use for school only. I'm not a gamer and I don't watch movies on a laptop. I don't want the most expensive model, just something reliable. It'll primarily be used for…
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Where are my scanned & downloaded items?
I do not have a scanned folder in my documents folder. I checked my pictures and downloaded folder and it is not there.
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THERMALTAKE LEVEL 20 RS ARGB
I've got the case. I am trying to figure out how to hook it up to my asus x570 tuf gaming plus wifi motherboard. I have a three button controller that came with the case, that was not included on the parts list, and I don't see any of the cables for connection the RGB controller pre-installed in the case to the…
