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Can I get a copy of my invoice?
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Two Questions!
Hello! First time customer! I have two questions. I have recently placed and order and was told it is ready and will be ready until Friday by end of day. My issue is I work until 5pm and live about 45 minutes away. Would we be able to hold my order until Saturday and I’ll definitely be there? My second question is would…
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Wish List Functionality
Why does a tech/computer retailer not have a system in place to notify a customer when an item in their wishlist comes back in stock. Since you won't tell anyone when your buyers expect delivery on their orders, wouldn't this be a better solution? All I've been given by your representatives is "check the website Tuesday,…
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Financing Inquiry
Is there any way to finance a gaming desktop? I'm looking to purchase a $1500 pc and I'd like to have it fully paid off in atleast 6 months.
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MacBook Pro 15 inch Late 2013 Battery Replacement
Hi, I want to check and see if you guys carry a battery for MacBook Pro 15 inch Late 2013 and are able to install it if I visit the Houston store. Thank you
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Financing
hey i had a quick question about the micro center credit card? i wanted to know how much it would cost monthly to buy parts that costs up to $1500 and how many months you guys finance and how much interest?
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Question about returns
I need to make a return for a faulty product, but my wife used her card to pay for it. She can't stand the idea of us having to drive back to Orange County so I was wondering if I could go back myself and not need her credit card to make the return.
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Cancelled order
I ordered an item and selected in store pickup. At the time of the order, it showed 10+ in stock. Never got a confirmation email. Just got an email today stating my order was cancelled due to being out of stock. I checked the website, and it says there are 8 items in stock. Am I missing something?
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I need to drop my computer needs work
Is to slow and I have the fastest internet need to restore
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Data recovery
I replaced my Dell laptop hard drive. Can I recover the data from the old hard drive that stopped working?
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Gigabyte RTX 2060 Super OC rev.2
Been having overheating and fan problems that started to cause some coil whine. Any chance of return or refund for an exchange, hopefully something from MSI or NVidia. Seems to be a common issue with Gigabyte cards. I've been referring to people to fix it but mine seems to be louder and more noticeable even at idle than…
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Why are there no reviews?
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
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Why are there no reviews?
Microcenter has the infrastructure for reviews, but there are almost none on the site (I have not seen any, though I have done a couple). I did a 5 star review on a power supply, and it's still hanging around, but the negative review I did for a USB drive got deleted and removed from the site. I'd like to post a negative…
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Macintosh
I only need help with my Mac. Are there any Mac specialists at MicroCenter?
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Order Help, Would some kind soul help me with an Online Reserve order?
I ordered the wrong part for the Gaming PC I"m planning on building any chance I could swap it out?
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HELP
hi, yes im coming from out of state and need to know if a visa debit card from home federal bank will be excepted...i have been on hold for over 45 mins and have a few very simple question...are all visa debit cards excepted and are the inventory shown online actually up to date..i dont want to drive for three hours just…
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Restocking items
I know the coronavirus has wreaked havoc on supply lines and manufacturing and causing all kinds of shortages, including computer components. I also know you're all doing the best you can to re-stock items that are either out of or low in stock. What I'd like to know is how are the manufacturers doing? I'm aware many of…
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In-Store Pickup by a friend out of state?
I am an Ohio customer, I reserved an in-store only item at one of the stores in GA, this particular item was only available at a store in NY and GA, sold out everywhere else. I have a friend that lives in GA, can he pick it up and pay for it if I give him my order number? I am going to send him cash and he will ship it up…
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Order Confirmation Email No Order Number
I ordered an ROG Strix B450-I Motherboard this morning from the online store and received a confirmation email but the order number was listed as “?????????”. Can someone help?
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Where can I get help in putting my PC together?
I’m having trouble putting it together lol. I’m looking for a pro to come over and finish it for me. With the corona virus stuff it will be hard but was wondering where I can go find the help I need.
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Warranty/Return on RYZEN 5 2600X, How to do it?
i tried calling microcenter, but it doesn't pick up, that's all good. My Ryzen 2600x broke on me, and I bought an extended warranty on it. I have the original box and receipt. How would I go about returning this? Is it possible to check that it's still under warranty?
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Need Assistance Cancelling Online Order
We are all living through an interesting time. And I find myself in an interesting situation and needing some assistance please. I completed 2 orders for the same item (ASUS ZenWifi AX6000, black) twice Tuesday night / Wednesday morning (after a couple of hours the order did not show up in Order History and there was no…
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Online Pickup
I placed an order to be picked up in store and would like to know how long I have to wait for my confirmation and availability of my item.
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Online Order Was Given Wrong Item
I just ordered two 16gb sticks (32GB Total) from microcenter online, in edition to a new CPU / Mobo. Upon assembly I noticed the system was only recognizing 16gb. after a closer look i see they gave be two 8gb sticks (16gb total). . . really frustrating since I had to drive quite far, wait outside, wait longer inside, then…
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Having someone confirm over the phone credit card for in-store pick up.
I just placed an order for in-store pick up in Colorado on behalf of my boss, who lives in California, with her credit card. Is there any way to have her call and confirm the credit card/send a picture of her ID while I am in-store to confirm this purchase? Thank you in advance!
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Return/Refund
Hello, I bought a CPU from the St. David’s PA location, and the part was dead. It is a Ryzen 5 2600x, and the thing doesn’t even work?! The motherboard says there’s a CPU debug, and I’ve done nothing but install the CPU correctly with its cooler. Can I return this item for a full refund, i’m very unsatisfied, all I did was…
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Building in store
Hi all, I’m in the looks of building my first gaming PC. I was wondering if anyone has knowledge on if the Tustin store is currently building PCs. Also, if some of the parts are purchased somewhere else can they still build it?
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New monitor will not power on - return
I bought 4 monitors last Friday, May 1st, installed for customer on Tuesday May 5th. One monitor will not power on and I can't get through on the phone to anyone at MicroCenter. What are my options? I'm 2 hours away in Tyler, TX
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Why no curbside in Cambridge?!
I have a big order ready for pickup in Cambridge. Why can't they bring it out? Why do I have to come in? I'm told to stay out of stores, so if you can't bring it out, I'll need to cancel it. I'm going to drive there. But I won't come in. They have full hold queues on the phone so I can't even ask anyone. It makes no sense.…
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Building in store?
I wanna bring my current pc build in and get some new parts. My question is can I bring it in, take it apart, then after buying new parts, rebuild it back all in store?