-
Partial Order Ready
I was wondering if some of my items are out of stock can i cancel them and pick different parts or when i go to the store can i look at whats in stock and get that instead
-
Donations
Because so many programs have gone online, many students are struggling to find computers. Does Micro Center donate old computers or is there a partner company that donates old computers? Thank you
-
Partial Order Ready
I placed an order for pick up, but I got an email stating that some of the items are out of stock (even though it shows it as in stock on their website). Can I wait to come pick it up once my full order is ready? I don't want to have to make 2 separate trips.
-
In Store Repair Status...
I dropped off my daughter's MacBook for a diagnosis of display issues. They said they would have a repair quote to me yesterday (5/20) or earlier. I have not heard from the MicroCenter Duluth GA repair center and when I call, nobody picks up and the "wait" is past capacity. Please have them contact me with a repair…
-
2017 Macbook Pro keyboard repair timeframe
Hi, I have a 2017 15 in Macbook Pro that has some keys starting to fail (f,g,h area of the keyboard) and from what I can tell it seems to be covered under the apple keyboard service program found here and since the apple store near me is closed I was directed to my local micro center here in St. Louis Park (who don't seem…
-
New purchase
Do I need to purchase software with the HP 15-ef1072nr laptop? Or does word come with it? And what is a refurbished computer.
-
Computer Purchased online is not the computer I received. Mouse Damaged.
Yesterday I purchased the computer below: https://www.microcenter.com/product/616288/dell-optiplex-7010-desktop-computer-(refurbished) In the picture it shows a full tower computer which is one of the reasons why I purchased it. When I brought it home and opened the box, I found that the computer is a half tower / form…
-
Status of Service
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions [FAQ].
-
Another instore Repair
Yesterday 5/19 I took my computer to my MicroCenter in St David’s PA, paid 40$ for my build to be fixed. Worked fine when I got home, played some games, shut down my computer. Later last night I went to hop back on again, but the same problem has occurred (my motherboards light will turn on, but mouse, keyboard, and…
-
Am I able to change/add items on an in-store pickup reservation?
I have already made a reservation to pick up several items for a custom PC build in store, however, after doing some additional research, decided that I want a few different parts than what I originally reserved. I also would like to add a couple additional items on to my in-store pickup reservation as well. Is this…
-
return
I bought an Acer chrome book and it is glitching after just charging it. can I just show up to the store to return it.....the phones are busy and no one is answering my emails. this sucks that there is no organization here
-
A little disappointed
Hello, So today I purchased a graphics card from MC Rockville. I got come and tried to install it but the card was too long. I underestimated the length. I boxed it up neatly and went to MC Parkville. Mind you this was the end of the workday and MC Rockville I rarely shop at only if I am working out there but MC Parkville…
-
Houston Store unreachable and unhelpful via text
I'm trying to get any sort of estimate of the wait time for the service department. I'm not looking for a guaranteed time, I'm just trying to figure out if it will probably take a day or a month or 6 months to get support. The "hold capacity" on the phone has been constantly full for 30 minutes, which I find very hard to…
-
Warranty
I have a fairly new build PC that all of a sudden stooped working, the fans and lights work and there's a single beep but there's no video output. I've been able to test the video card, RAM and PSU on a separate system (Intel based) and they all work but I'm not able to test the motherboard and the CPU since they are AMD.…
-
Wait for e-mail? For how long?
If an item shows as being in-stock and my in-store pick-up reservation is accepted (w/credit card check), how long am I supposed to wait for this e-mail to show up telling me to come in and pick it up? I'm on day #3 and I don't understand why it takes (if I'm lucky) 3 days to mark an item as "sold" and tell me to come in.…
-
Dell Preferred Program
Currently have an existing line with dell am I able to use this line of credit here at micro center. The one around me has a whole section dedicated to dell products and would like to pick up a new PC this week
-
Electronics return
I bought a wifi extender right before the Covid19 restrictions took place (March 14). Were returns delayed due to Covid19 restrictions or am I still stuck with the 30 day from purchase on this electronic item. It has been causing issues with my wifi signals in the house.
-
New ram purchase is bad
Hello, I have been having issues with my son's new PC that we built. We ran the windows memory test and the ram tested as the problem. The ram was purchased on 4/30/2020, how can we exchange the product?
-
On-line Order
I recently made an order which I thought would be delivered to my home address, but instead it appears to have been made a reservation for in-store pickup. Is there any way to get that changed? If not then I would like to cancel the order.
-
PC builder pick up question
Hello,This is my first time using your PC builder website at your store, and I was wondering what the process was when picking my parts online. Do I select the parts I want, and when I arrive I get the parts and build the PC myself at home? Or do you guys build it in store, and I pick it up? Thanks in advanced!
-
I have reserved an item I'm giving as a gift, can the recipient pick up in store?
I've reserved an item as a gift in the Chicago store. As I don't live in chicago, and the recipient does, I want the recipient of the gift to pick it up himself. The requirement to bring a credit card or ID has me stymied: have I paid for it online with my credit card? Will the payment go through only when it's picked up?…
-
Pricematch
I'd like to order an xbox you have in stock for pickup at the Tustin location. Am I able to price match to best buy? https://www.bestbuy.com/site/microsoft-xbox-one-x-1tb-nba-2k20-special-edition-console-bundle/6409970.p?skuId=6409970
-
Just need basic information
Hello there everyone Looking to build a pc. All the parts are pretty much in the store. I just want to know how long it will take. And how much will it be for the labor to put everything together. Not the parts. Just the labor.
-
Just reserved items, but 2 not in stock?
I had just placed a reserve for the items for my build after seeing everything was in stock. After doing that, however, I get an email saying that 2 items were not in stock. One of them, the Ryzen 5 3600 shows as 10+ in stock! What gives? The other is the motherboard which I guess there was only 1 in stock and someone beat…
-
Family of 5
I'm in a family of 5, can we all go inside the store together or only 2 can go? I have 2 little siblings and they cant be alone.
-
Monitor Return Question
Hi there, I recently returned a monitor that had a dead pixel, within the 30 day period and exchanged it for a new monitor of the same model. However, after using the newly exchanged monitor for a week, I have noticed this new monitor has even more dead pixels than the one I returned. The 30 day return period of the…
-
Seagate Barracude HD
When installing Seagate HD , I discovered the pins on the back were broken. I bought this at the Fairfax VA store on May 6th. Is it possible to ship it to the store since it's 3 hours away for me?
-
Can someone else pick up my online order?
I've tried to call (Houston) multiple times, but their lines are full. I won't be able to pick up my order any longer (I live in Austin). Can I have a family member in Houston pick it up for me? I'm assuming they would need my family member's info and potentially mine to verify, but I can't get through on the phone.
-
is there anyway to get a hold of someone?
I have been calling and texting the store in Westmont, IL because I have questions about a repair job they are doing and prefer answers before I wait for a long time in person. Phone lines are full and no one answers my texts. This has been going on for several days.
-
I have a pc in for a tier 3 PC build order, I am wondering how I can get a status update?
So I got my pc parts all together and ordered a tier 3 build. On monday I'm wondering how I go about to find out if its finished or not? I place the order on Monday of this week.
