Bsod problems

Burgereer

@TSTDavey thank you I will see

Burgereer

Burgereer

@TSTDavey this is what it says.

Burgereer

@TSMikeW I couldn’t find the version of my motherboard I looked in command prompt and it couldn’t find the version only the serial number.

Burgereer

@TSMikeW I did the memtest86 and it said spd detected. Apart from that no errors or problems were detected.

PowerSpec_MikeW

@Burgereer

I can see you're running on a default JEDEC speed of 2133. Lets do this. Download and run this tool: https://download.cpuid.com/cpu-z/cpu-z_1.95-en.exe

Screenshot the mainboard, memory and SPD tabs. On the SPD tab, make sure you select a slot where memory is installed on the top left. Likely, 2 or 4.

Burgereer

@TSMikeW I will do this. Sorry I haven’t been able to try this I’ve been caught up with other things.

Burgereer

@TSKyleH I’m so sorry I’d didn’t see your message I will try what you have recommended me. Thank you.

Burgereer

@TSMikeW

Burgereer

@TSMikeW is this what I was supposed to do?

Burgereer

@TSKyleH I tried downloading bluescreenview but every time a get another bsod

Burgereer

Is there any way that buying an ssd would fix all of this? Or ram? I’m tired of getting these bsod 

PowerSpec_MikeW

@Burgereer

Better to prove that's the issue first. I would load your XMP profile in your BIOS. Lets see if it'll POST at all, and if the problem worsens significantly under the XMP profile.

Burgereer

@TSMikeW so I would load the xmp profile and just try it out and tell you the results? And how do I exactly load an xmp profile?

PowerSpec_MikeW

@Burgereer

Yes, it's an alternative to memtest. If it worsens, pretty much confirms you've got a bad stick. Possible that it stabilizes under the added voltage and looser latency, despite the higher clockspeed. Unlikely, though. As it should be stable under the JEDEC profiles it'll default to.

In the BIOS go to the OC Tweaker tab and select the option that says "Load XMP". Set it to profile 1. Now it's possible if the memory is bad, it'll fail to POST at all under the XMP profile. Be prepared to clear CMOS to get back in.

Burgereer

@TSMikeW alright sounds easy enough. What does clear a CMOS mean exactly?

PowerSpec_MikeW

@Burgereer

It resets the settings in the BIOS. Also resets saved memory settings and timings. Clearing the CMOS will allow the system to boot and train as it did originally. if it's stuck on a bad memory configuration, this may be necessary. There will be a pinout on the bottom of the board, described in the manual. Usually labeled CLR_RTC, J_BAT or CLR_CMOS. Your manual will have instructions on the location and how to proceed.

Burgereer

@TSMikeW ok thanks. Also my glass panel broke on my Corsair 4000D airflow is there a way to just buy the glass panel or do I have to buy the entire case. I bought the case a microcenter.

PowerSpec_MikeW

@Burgereer

We don't sell replacement panels directly that I'm aware of. I would have to refer you to Corsair for a replacement part on that.

Burgereer

@TSMikeW ok thanks for the advise. I will load the xmp file later today. 

Burgereer

@TSMikeW sorry I haven’t been able to do what you told me, I was trying to contact Corsair support for a new panel and a new one will arrive later in the week. Sorry for the delay.

Burgereer

@TSMikeW My motherboard manual says I need a jumper cap and my motherboard didn’t come with one. Do I have to buy one?

PowerSpec_MikeW

@Burgereer

No, the jumper cap just creates a short between the two pins. Anything conductive will do. I usually use a small flathead screwdriver.

Burgereer

@TSMikeW so I just put a flat head screwdriver on top of the pins before or after turning on the pc.

PowerSpec_MikeW

@Burgereer

What you're doing here is removing power so the CMOS will clear. It's volatile, meaning it requires power to retain the data stored, if you remove power, it clears. You can do the same by removing the CMOS battery for 30 seconds. It's the CR2132 watch battery on the board.

So you would power the system off, disconnect power, make sure it drains, then short the CLR_RTC header.

Burgereer

@TSMikeW what do I mean by “make sure it drains”?

Burgereer

@TSMikeW I loaded in xmp file and it posted. Do I put the setting on auto again or leave it as is.

TS_JosephF

https://community.microcenter.com/discussion/comment/31890#Comment_31890

What he meant is when you do this, you usually see your PSU fan start to spin, LEDs may start to turn on, but then shut off. Showing the power has drained from the system.

And based off his message, I believe Mike was asking you to set it to Profile 1 - Auto to see if the RAM will work with XMP enabled, which is why you want to be ready to clear CMOS if this causes it not to POST.

Burgereer

@TS_JosephF Thanks I loaded the xmp profile 1 and it was able to post. Do I keep the setting as is or do I go back to auto?

Burgereer

@TSMikeW also a small thing my pc makes noises small temporary noises when powering on and off is this a bad thing?