Bsod problems
Comments
-
@Ian ok so I move the files from my hard drive to my ssd, then I remove the ssd then do a clean install of windows and when it’s complete I plug the ssd?
-
Yes that should be fine.
-
@Ian when I want to use my usb drive it says that I don’t have enough space but it does. Can use the usb that Already has windows on the usb?
-
Like the official usb by windows?
-
The Windows 10 USB for install should be a clean USB before making a bootable USB
-
@Ian So I did the install but I’m on a screen that says “getting ready” and it’s been like an his for hours. Is this normal?
-
@Ian it loaded and I got a bsod
Kernal_thread_terminated_mutex -
@Ian I got bsod
PAGE_FAULT_IN_NON-PAGED_AREA -
And also none of my files are showing up
-
Also my drives have it as if they have files but they don’t
-
my pc is going slower than it was. I can’t even open settings.
-
@Ian I think I’ll do the diagnostic. Do I need an appointment?
-
What do I need
-
An appointment is not needed for service, there may be some available online at https://www.microcenter.com/site/service/service.aspx Otherwise please visit the store with the computer and charger/power cable for assistance, store hours are 10am until 9pm Mon-Sat, 11am-6pm Sun.
-
@Ian is there somewhere I’m supposed to go or do I just give it to someone who works there?
-
The service department is at the front of each Micro Center store.
-
@Ian thank you
-
You're welcome, let us know if you have any other questions.
-
@Ian I was looking threw some of my hardware and I saw that my ram said it supported intel but it didn’t say ryzen. Could that be a cause?
-
That shouldn't have an impact as RAM is dependent on the motherboard.
-
@Ian would you know the approximate price for repairs?
-
Unfortunately, we can't give you an estimate of the cost for repair until we are certain of the issue. Our service department would be able to give you a direct quote once they have run diagnostics on your device! The diagnostic fee is $39.99. Again, once we've had a chance to take a look and run diagnostics on your device in our service department, we'll be able to give you details about what other costs there may be. 👍
-
@LandShark it’s been 4 weeks without any update on my diagnostic. Would it be possible to know the status of my pc?
-
To check status of your repair, you may do so on the service website: https://www.microcenter.com/site/service/repair-order.aspx
-
@Ian I never received an email.
-
@Ian when u put my repair number it shows up as no service. Also my expected contact date what 8/1/21
-
Which Micro Center store is this repair at? It would be best to speak with the repair team directly.
-
@Ian Tustin C.A
-
I have sent you an email for further assistance with this.
-
@Ian I got an update for my pc and it was the cpu, and come to think of it when I first installed the cpu it made a little cracking noise when I put the retention arm down. Is that bad?
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.3K The Community
- 3K General Discussion
- 99 New Members
- 777 Consumer Tech
- 190 Prebuilt PCs and Laptops
- 152 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 59 All Other Tech
- 276 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 37 Community Ideas & Feedback
- 595 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 302 Graphics Cards
- 315 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 56 All Other Parts
- 60 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99