PowerSpec General Questions

Antics27 · March 4

I am in need of a Sata cable for a PoweSpec PSX 650GFM power supply. I really don't want to order a generic or 3rd party sata cable. Not knowing if it's correctly rated power wise and burn my SSD up without knowing for sure.
Thanks in advance

HanYolo · March 25

Recently bought a POWERSPEC G757, Half of my USB devices wont work anymore as im having issues with usb controller resource limits? I never had this problem before. Any ideas?

johnnyc256 · March 25

My Powerspec G759 4.03 all of a sudden works in instant flash now after I reverted back to 3.5. I have found a horrible problem with firmware 4.03. After you update to 4.03 when your computer goes into sleep mode my nvme D drive disappears and won't show up again until I reboot the system. Using the disk management software does not find it when I refresh and only a reboot fixes it. I have verified this 100 percent. I put the samsung 990 in the pci 4 spot and put a 9100 in the gen 5 spot. I reverted back to 3.5 and sleep mode does not cause the D drive to be missing anymore. I tried reinstalling the 4.03 firmware and as soon as I did the sleep mode caused the d drive to disappear. I went back to 3.5 and it fixed it again. It is a terrible bug if you have an nvme drive as your d drive. Your computer only come with one nvme drive so you never see this bug until you have 2 nvme drives installed.

PowerSpec_MikeW · March 26

@johnnyc256

Got it, NVMe. Let me look into it.

johnnyc256 · March 26

Thanks.

PowerSpec_MikeW · March 27

@johnnyc256

Try 4.10.

X87PAW_4.10.MS01.ROM.zip

johnnyc256 · March 27

4.10 works now with sleep mode. Thanks. Everything also works properly with instant flash in bios.

Sier_Louis_de_Conte · April 24

Hey guys, I literally just bought this G457 today and brought it home. Maybe two hours into setting up my pc and downloading everything this rattling sound starts. Im not sure what it is, maybe a fan? Maybe the top middle one? I'm not really sure. But it continues as long as the pc is on. When I tried shutting it off completely and turning it back on the sound started up again after maybe 15 minutes. I don't really know a lot about pc hardware, so Id really like help figuring out what's going on. My local microcenter is a 4 hour round trip and I really dont want to do that drive two days in a row (especially with gas prices) and then again once its fixed. If I could fix it on my own that would be awesome. If you can help me that would be awesome. I'm trying to post a link with a video of the sound so you can hear it, but the site won't let me. Any way I can get permission to do that so I can show y'all what I'm hearing?

PowerSpec_MikeW · April 27

@Sier_Louis_de_Conte

I'd remove the side panel and try to isolate it. You might push on the fan housing and see if it's loose and rattling due to that. Once we have a root cause we can see if we can just send a replacement part.

Wahlum_PrayingMantis · May 16

Exception is a 1000 Power supply instead of 850. How can I get my aio work quiet. I have the pump set at full speed already in bios. should i lower voltage?

Nogitsune · May 20

Hello, got a G757 recently and had problems with the PSU. Microcenter determined it was faulty and replaced it. After getting it back home and playing around with it, I’m having random power failures again. When the PSU was the culprit, I was able to easily reproduce the issue. Currently, that’s not the case.

Notable events were a memory management bsod, and a failed memory diagnostics test. I haven’t been able to recreate these and the system passed a memtest86 scan. Additionally, nothing else shuts down, just the PC.

I’ve verified it’s not a power failure from my residence and even replaced the surge protector just to be safe. Reinstalled windows, DDUd the drivers and reinstalled, and haven’t OCd the system.

Anything else I should be doing to diagnose or solve the problem?

Thanks in advance!

Wahlum_PrayingMantis · May 21

@Nogitsune

Motherboard i guarantee you

PowerSpec_MikeW · May 21

@Nogitsune

If it's shutting off and staying off rather than rebooting and the PSU has been ruled out. Board is the most likely remaining culprit.

Nogitsune · May 21

The computer does automatically reboot after the power failures this time around. Apologies for not being clear in that regard.

Would that still indicate a motherboard issue? Or does that free up some other possibilities?

Mainly want to check off all the boxes before I drag it back out to microcenter. Especially since I can’t reliably recreate the problem and it wasn’t caught after the initial PSU repair.

PowerSpec_MikeW · May 22

@Nogitsune

Try this: https://www.nirsoft.net/utils/blue_screen_view.html

It'll show our memory dumps, see if it's logging something that you can't see.

Nogitsune · May 22

I had two logs from when I got the initial memory management BSOD. One was the memory_management proper (ntoskrnl). If my understanding was correct, the other indicated a potential fault in an nvidia driver (nvlddmkm), which I have since DDUd and clean installed. That error was listed as a page fault.

I did have a third one yesterday during general use; it has no bug check string, but was listed as a DPC_watchdog_violation.

No other failures have had a BSOD or log file.

This is a screen of the most recent error:

PowerSpec_MikeW · May 22

@Nogitsune

I would work to rule out the OS first given the previous issues. Are you able to do a clean install and see if the issues persist?

Nogitsune · May 22

I could do another, but this is from a recent clean install if that helps/matters. The first two minidump files were backups I made beforehand.

Essentially; after I got the PSU replaced on the 16th, I had those issues on the 17th and reinstalled the OS. Couple days with no problems, thought I fixed it, and then back to errors on the 20th to now.

PowerSpec General Questions

Comments

Leave a Comment

Categories

We love seeing what our customers build

Looking for a little inspiration?

View builds by:

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Micro Center Homepage

Service, Upgrades & Repairs