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G477 crashes when trying to play games
Hi! I purchased this PC back in February and it has been great until a couple of weeks ago when it started crashing. The crashes occur shortly after I start playing a game. I tried lowering the graphics settings well below what I normally run them at and that made no difference. The PC is clean and does not appear to be…
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Warranty is a hassle
I purchased a two year warranty on the MSI B650I MPG Edge WiFi Motherboard less than a month ago. The Salesman, Tyler G. who the sold me the warranty, said that living 200 miles away is not an issue. Because I can ship it in for warranty services. This is not true. Micro Center Service Rep: "I sincerely apologize for…
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Assistance to find past purchase/warranty information
I bought a computer last year and purchased the extended warranty but can't find the record in my email or find the receipt. Can I get assistance to find the purchase history and account information? Thank you
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ASRock AMD Radeon RX 6750 XT Challenger Pro upgrade??
looking to upgrade my GPU to something better. I have a LG Ultragear 49" display and I feel that my current GPU doesn't do justice for the display. what would be the best options to upgrade to? would I have to upgrade my 650w psu as well?
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Need Help Choosing Parts
Trying to make a build for software development and gaming (usually CPU bound titles). I feel confident in my CPU, GPU, motherboard, RAM choices. I'm harvesting a SSD from an old build. I'm concerned about my PSU, case and water-cooler choices. I would really appreciate a sanity check or my selections for those.…
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Need Help Choosing Parts
Not sure if everything here is compatible or if anyone has any advice on if i should change or upgrade any parts. Would appreciate feedback https://pcpartpicker.com/list/ggZBsh
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I need a restore to factory install for PowerSpec G475
Is the only way to do this to bring it to the store? There is no download? 24H2 put my pc in a boot loop.There doesnt even seem to be 23H2 anywhere that i can find
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Nvidia free game promo voucher not working for recent PC purchase.
On my receipt there's a free game promo for Star Wars Outlaws but after entering the voucher code I get this message: Your hardware does not meet the requirements for this campaign. A request can only be submitted when an eligible graphics card is installed. graphics card is geforce rtx 4080 super. TIA.
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Can I upgrade my old Microcenter built Powerspec at the store?
I have a Microcenter built Powerspec 450 that will not upgrade to Window 11 operating system. As this will soon be a mandatory upgrade, I am wondering the best path for upgrading. Can Microcenter upgrade the same unit or must I purchase a totally new unit and have the files copied over? I am just now looking into this and…
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Is this a good first pc? (budget $1000-$1100)
The color scheme is white and gold https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=47f7077b-8e9c-458e-aef7-35c8ee0a5a88
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PC crashed, now one of two monitors won't display
I recently took my pc to microcenter and they couldnt find anything wrong with it so I took it home and started playing some games. It worked for a day and then today it again started crashing like usual. This time though, the whole PC crashed and rebooted. When it rebooted, one of the monitors started to artifact and then…
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How do I get your stores to carry this companies case?
To whom it may concern, I love your store in Charlotte, NC but the case selection is lacking. I understand you cannot carry every thing especially an area so saturated as pc cases. I am looking for a small case to move around for me and my teenager who still takes their pc to play games and D & D . Currently have a laptop…
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Need Help Choosing Parts
I want to make sure I have all my parts perfect for my PC. I'd appreciate any advice to improve it or if I should change anything! Thanks!
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UPS tracking bug in email
Just want to report a small bug. I ordered something to ship, and in the email it gave me three tracking numbers including a link to track all of them. I guess when you put commas between multiple tracking numbers, especially in the URI, UPS does not parse it correctly so I had to manually remove the commas for it to work.…
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Apple Watch Replacement plan
Hi, I wanted to purchase an Apple Watch and a MicroCenter replacement plan(not AppleCare). However, the store associate said this was not possible. He didn’t seem to sure of himself. Can someone clarify why this would be the only Apple product that doesn’t have a replacement plan? Associate said “it wouldn’t attach”.…
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Need Help Choosing Parts
This is my first build and I am using the PC builder with the recommended parts. I am wondering if there is anything I am missing. I already have a 2TB ssd stick and a monitor. Let me know what else I can do. Especially if there is any way to make the build cheaper while keeping same performance or even more. Thanks all
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Oklahoma Store?
Are there any plans to open a store in Oklahoma? Maybe somewhere in the Oklahoma City Metroplex? Currently i drive over 3 hours to Dallas to go to Micro Center and I take requests from everyone in my office to get hardware. I feel like it would be a great market for a Micro Center.
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Need Help Choosing Parts
I put together this part list, but want to know if I can bring the overall price down while keeping the quality. I want to be able to play games like RDR2 and Overwatch comfortably, but I don't require the highest graphics or settings. I'd like to keep the mini case even though I know it's a bit inconvient; I love the…
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Can you provide input on this proposed list of parts for a build?
Hi, Would appreciate any comments. For gaming, MSFS20 and some intensive database projects I have. Robert https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=1441bd12-b90f-45d4-b523-fa9db03b70b0
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Need a copy of my physical receipt
Hi, I purchase a new processor/MoBo combo about a month ago at the Chicago location and need help obtaining a copy of my physical receipt.
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Trouble unscrewing brackets on Motherboard
It’s in the title. Just bought an ASUS TUF B650 Plus Wifi motherboard for a build, trying to unscrew the Philips head screws holding the brackets on above and below the CPU so I can attach the ones for the CPU cooler but i can’t get them to budge. If anything i’ve only stripped the screws. Any advice?
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powerspec G470 BIOS update?
Looking to update the bios on my G470, it has the Asus TUF GAMING Z690-Plus wifi D4 BIOS Ver 9901 (original bios?). When I download the newest bios from asus's website, it extracts to a .cap file. I point the EZ Flash utility in the bios to that file and it comes back that it's not a valid UEFI bios file? What am I doing…
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How do I get my code from you guys?
Hi, I bought a 7800x3d and Pro B650 combo on Amazon and I’m wondering how/when I would get the AMD rewards code from y’all because it’s been a month since I bought it.
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Best USB or Thunderbolt portable ssd option
Below is what I was thinking of using as a good portable ssd solution. For this price range. Is there a better idea? Is there one that would include a Thunderbolt port? Crucial P3 Plus 1TB 3D NAND Flash PCIe Gen 4 x4 NVMe M.2 Internal SSD $59.99 and Sabrent M.2 SSD [NGFF] to USB 3.0 Aluminum Enclosure $18.992 New in Stock…
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Microcenter rejecting build showcase
Hello, I submitted a build to the build showcase for the $25 voucher. I edited it, double-checked the submission, and submitted it again and it was rejected yet again due to ". If anyone can help out with this, it would be greatly appreciated. Link to preview of my build:…
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Please bring MicroCenter to Greenville, SC!
We desperately need one over here. Closest one is Charlotte which is basically a 2 hour drive, so not impossible. But it is not somewhere we can just pop in whenever we want here. I can assure you that you guys would have plenty of business over here. Would love to be able to stop in whenever I wanted. Hopefully we see one…
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Help me pick parts for a gaming pc and for streaming
Hi I am new to this but I want help to pick pc parts for a gaming pc and my budget is 1300 I want the pc to be able to handle games like, Gary's mod or beamNG and space marine. I don't want the pc to be big nor small and more of a perfect size as well as the looks and a recommend monitor for the pc as well please and thank…
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Customer Service
How do I get customer service? I’d really like to have a manager reach out to me!
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Customer services
I've dropoff my pc a couple days ago for a rebuild and paid for everything and came to picked up yesterday but the pc didnt boot up at the store so the guy work there said to come back tommorow,another guy text me on my email said it will be fixed by tuesday so idk what to do,i didnt receive any email about my resevation…
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Cancel Order
Could you guys cancel my online order? The tracking number is * Removed *.