Greetings, what troubleshooting have you tried so far?
@Burgereer just chiming in. Try going through device manager and do a update driver for your GPU (Display Adapters), and every network card (Network Adapters). See links below on how to go into device manager.
Also update your chipset driver for your board. See link below, download the Global version under "AMD chipset driver ver:......"
@Burgereer okay, let us know the results. The AMD Chipset Driver will not harm your system. It should only help and enhance it to work with the latest Windows 10 updates.
Here's a link below explain what a chipst driver is, should be informative.
Could you open up task manager to see if there is a specific task that is close to using 100% or if your CPU/RAM/HDD are at 100% usage?
Also, your chipset drivers would typically come from the website of your motherboards manufacturer's website. https://www.asrock.com/MB/AMD/B450%20Pro4/#Download
I'm going to assume there's something wrong with either your Windows install or hardware at this time. I would suggest looking into trying a reset of Windows 10, which would delete off what is on your PC, so back up if possible/if needed, but this would help us determine if there is something further going on.
Here is a guide on how to do it from the login screen: https://community.microcenter.com/kb/articles/58-how-to-reset-refresh-windows-10-from-the-login-screen
Your HDD being at 100% and the long load times lead me to suspect that your hard drive may be failing. I would recommend formatting and reinstalling Windows if possible.
Moving your system over to an SSD would be my second recommendation, as it would give you a noticeable performance boost even if your HDD was not having these suspected issues.
If you'd like, our service department can also run diagnostics on your computer to help nail down what the exact issue is. Diagnostics start at $39.99 and do not require an appointment.
Please let us know if you have any other questions!
@Burgereer glad we all could help. If anything else comes back up just post again.
A possible cause for this APC mismatch bug check is a file system or driver that has a mismatched sequence of system calls to enter or leave guarded or critical regions. Because of this, I'd recommend ensuring that your computer is up to date with the latest Windows updates and that you have the latest drivers installed.
Another strong recommendation that I'd have here is to check your system file integrity. This can be done by running an SFC scan again after you've made sure that everything is up to date.
Here's a helpful guide on the process.
After you've run the scan, I'd recommend restarting your PC again.
Hope this helps! Let us know.
@Burgereer just chiming in. Have you tried the SFC steps @LandShark shared? The system exception and APC_Index are errors due to Windows either being out of date (updates) or a corrupt windows DLL. SFC commands or running a chkdsk /r command may help to repair windows.
Let us know what occurred when running the SFC command. We'll have other steps to try as well. Another option would be to bring the PC into the store for a diagnostic. Just an option to think about.
@Burgereer are your games such as Fall Guys still crashing as of today?
Hello @Burgereer I understand you have received a couple of these blue screen messages at this time. One thing I can recommend is using a program like BlueScreenView to see more information about these messages. When you run the program can you tell us some of the common files that may show up between any dump files. The problem files typically will be in red.
Random BSOD's referencing system files, that doesn't mean much unfortunately. it just tells you the system is unstable and indicates a hardware issue. I'd look at RAM first. I understand that you have run the memory diagnostics. The problem is, if this problem only happens every 3-4 days, or once a week. You can expect to catch the error in a 20 minute test.
You could try memtest86, it's free and you can run four passes. I'd probably run it overnight and see if it picks up anything. Please tell us more about your setup. What RAM do you have? What BIOS version are you on? You can check this with CPU-Z, we'd be interested in what's loading on the memory tab, versus the SPD profiles. I ask about the BIOS version, as the AGESA firmware version is relevant to memory stability on the AMD platform.
@Burgereer just chiming in. If you are wanting to see what your memory speed or mhz are, open up task manager and click on the Performance tab. Then click on Memory and look a the speed. It should show what mhz your ram is running on.
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