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Hi. I'm Bob (BB4). The metal plug has broken off my flash drive. Can Microcenter retrieve data?
I'm an artist and I have a lot of images on the flash drive. I realize i should have saved them to my computer.
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Price Protection, Kind of
I bought an Asrock B550 Phantom Gaming itx/ax for 199.99 at the Parkville MD location while traveling. I was checking prices of other parts at my home store in Columbus Ohio and the same mother goes for 149.99. I checked the Parkville location and it is also now 149.99. I would like to get my 50 dollars but I’m not sure if…
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Return by mail for a product purchased in store.
Dear officer, I was in the area of the micro center at VA recently and made some purchases and now I want to return one of the items (the CPU + motherboard combo)... I have not opened it. is it possible to do a mail return as if I’d ordered online or do I have to drive back? It’s over three hours away so it would be great…
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Price reduction within 30 days of purchase
Hello, the Ryzen 5800x that I just purchased went on sale, and I was wondering whether you'd honor the sale price and refund the difference. I'd prefer not drive the hour each way back to my local MC. Thanks!
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Can I place an order online and pay in-store?
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Overcharging Sales Tax
Why is the Overland Park, KS location charging 10.1% sales tax, when the tax rate for their specific address is 9.1%?
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In store build
My question is that I bought parts today and then payed to have it build same day and after a few hours I came back and my pc wasn’t done and said they will have to finish it next day. Could I get a refund for the build purchase since they weren’t able to build it on the same day as I purchased for?
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Return policy
I have bought a steel series Arctic’s pro + gamedac and it is faulty causing the microphone to constantly have static noise is there a way to get a new pair?
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Does anyone know how long the 5800x sale will last?
Just wondering because I’m not sure when I’ll be able to go next.
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Add warranty to PC purchase
This discussion was created from comments split from: Buy Warranty on existing purchase.
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Possible to expand to Reno, NV?
For many years I shopped at your store in Santa Clara, CA (before it closed.) I've now relocated to the Reno area and find that there's a serious dearth of computer stores here. I have a choice of Best Buy, which sucks, and a few mon and pop stores with no product. This area is growing and has a lot of new tech industry.…
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Received incorrect product
This discussion was created from comments split from: Received incorrect product.
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E-receipt delayed send for store pickup?
I picked up a store pickup order today. I requested the store associate email me my receipt. It's been almost an hour and I have not received the emailed receipt (I remember this being almost instantaneous before). I am also unable to retrieve my receipt from my order history. is this typical? Can you assist? [EDIT] email…
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2-Year Build Warranty, how do I use it?
pardon if this is the wrong forum to post, i didn't see any others that remotely seemed relevant to my problem. last year i went through micro center to build a custom PC and with it i bought a 2 year build warranty. my current issue is i'm 99% sure i have a faulty power unit. the whole PC will just randomly shut off for…
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Extended Warranty Question
I purchased a Dell computer in December of 2019. I also purchased the 3 year warranty. The computer is now operating very slowly. I've taken it to the Micro Center near my twice. Both times the repair techs say the system "passes" all test. But yet, the system has a slow response. The reps suggest I purchase a new drive;…
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Bought Motorola MG7700 8/26/21 - is it still returnable for refund or exchange?
Hi, I bought a Motorola MG7700 on 8/26/21 for my mom who lives in South Jersey. I wasn't able to get anyone to set it up for her until today when my brother visited for Thanksgiving. It didn't work with their phone so I'd like to find out if there's a way to get a refund or credit for it. I know it's past the 30 days.…
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Dress Code for Store Associates
I'd like to know if male associates at Micro Center stores are still required to wear ties. When I've shopped at Micro Center in years past I've noticed that all men who work there wear ties. As a man I feel that this is discriminatory. In recent photos on your Facebook page I see some men associates are tie-less. I would…
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graphics card
my card is a evga 2080ti it worked great and has been for about a year or so now and out of the blue whenever my card hits 70 c the fans ramp up to over 100% i have tried custom fan curves and everything but no matter what as soon as hit hits 70 it acts like its about to light on fire i have a warranty but id like to know…
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No new fees if a part is in warranty and has to be replaced?
I am having a home guilt pc rebuilt in store. If a part that is still under warranty, but not bought at Microcenter, needs to be replaced, how is that handled? Do I take the pc home until I get the new part in? And then bring back the pc in to be installed and the rest of the pc rebuit? Would I still be under the price I…
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On Line reservation/unavailable.
I ordered two items, one of which is described as unavailable for in store pick up. Yet this same item is still listed as available to reserve at the same store. Do I reserve again? Give up?
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My first visit to Micro Center -- Awesome -- and a request!
I live in Northern Los Angeles County and went to Micro Center yesterday for the first time. I had put together a list for a PC build, and Micro Center had everything in stock and waiting for me upon arrival. It's an absolute toy store for hobbyists! My only suggestion: OPEN A STORE IN LA COUNTY! Micro Center is the…
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Diagnostics question
This discussion was created from comments split from: How do I find the status of my repair, upgrade, or service order?.
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MC Credit Card Question
This discussion was created from comments split from: What are my payment options?.
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Online Ship to Home Order - Label created, not shipped for a week.
Hi I received a voicemail from Microcenter (614) 777-2500 asking for a billing phone number and I wasn't able to reply them. I need some help with expediting the shipping process and please PM me for my billing contact number. Thank you.
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How to get a repair quote?
I brought in my Lenovo laptop (just out of manufacturer warranty) to the Overland Park, KS store. The computer doesn't charge anymore (the USB-C charge port is not working anymore). The diagnosis was that my USB ports are bad and I will need a new Motherboard. But Microcenter won't give me a repair quote on a microcenter…
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Does Microcenter price match antonline.com
Hi, Does Microcenter price match www.antonline.com? Thanks.
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Receipt from past purchase
Hello, I have an LG monitor purchased from the Overland Park, KS location in February that has quit working. LG requires a receipt to repair/replace under warranty; I followed the instructions to create an Insider account to retrieve a copy of said receipt, but there is no order history (I imagine because the in-store…
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Is there some way to get a simple response?
I had a service request to get a quote to repair a laptop, met with a service tech and left the item with a promise of a formal estimate by the next day. The next day, the tech called me and gave me a verbal quote and promised to email me a quote by EOB. The service request status shows closed, but does not include a…
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Can I return item without box?
Purchased a keyboard with my Microcenter store card and threw away the box because I thought I was going to keep it. But now I want to exchange it for a different keyboard model. I haven't even had it a week yet (5 dsys) so I am still within the return period. Can I still return/exchange it even though I no longer have the…
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Price Dropped...
I have purchased two LG gram 15Z90P-P.ADB9U1 15.6" Laptop Computer - Black @ $1,349 and now it dropped to $1,299.... Can I get money back or store credit on that differences?
