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GPU return policy in regards to recent limitations
I bought a 6700XT recently and it's been a complete headache with it. I keep getting green screen crashes on it. Did a fresh install of windows, DDU drivers, new higher wattage PSU...the whole nine yards. At this point I'm going insane. So if I were to bring it back for a return would I be subjected to the 30 day 1 GPU…
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Regarding GPU In-Store Stock
Hi! I'm curious about the GPU stock that MicroCenters have currently, notably the 30 series. I'm going to be going sometime this week to the Cinncinati store and I plan on getting there at midnight. I live 3+ hours away so this is a big trip for me. Is there any way I can figure out if there will be a restock? Or are there…
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Receipt/invoice for a recent purchase
Hello, I need a receipt / invoice for a recent purchase. When I log on to account.microcenter.com I can see the order but if I click on View Order and then View Invoice the popup page is blank. Can someone please help here? Thank you.
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How The Queue System Works
So I actually live in Lexington, Kentucky and the closest Microcenter to me is around 2 hours away. I understand that RTX 3080 cards are so hard to get right. I was wondering how the queue system works that is outlined on the website. I didn't quite understand the whole thing while reading through. I am willing to leave…
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Question regarding Return Policy after 30 Days
On January 17 2021 I had bought several parts for a PC build from the microcenter in rockeville, It was my first PC build so I took my time building it. But I found out that the 80+ Bronze 600W Red Dragon PSU that I had bought on sale did not have a 6+2 PCIE Power Connector for the graphics card. So I put off the build and…
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Dont have a Order# after in-store drop off of my Laptop
Hi Guys, I visited a store today at Retail Center, 263 McLean Blvd Route 20, Paterson, NJ 07504. It was good experience and support person was super helpful. There was a problem with the internal system and they told me that I will get a confirmation with order # once the information will be submitted into the system. I…
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accidentally uninstalled my RGB software
the software was msi mystic light. when i try to re-download it says required msi dragon center. i downloaded it but will not fully install it says my could not install because of antivirus or other programs. i have disable my antivirus and no other programs use the software. also i have googled how to fix this none have…
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Store Policy CPU/Mobo limits
Hey Microcenter.. I suggest you consider tweaking your policy of 1 CPU/Mobo per customer if you don't want Amazon to eat your lunch AND use up your TP. Yesterday I drove a half hour with my wife to the closest store you have. As usual its packed and challenging to keep to social distancing. Our goal was to buy 2 sets of…
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Price changes
I've noticed the price for some items dropping, at least for open box items. For example, I saw the price for an HP Omen 15 with no power supply drop from ~750 to ~712. Does the price decrease due to how long it stays on the shelf? If so, how long does it take for the price to drop?
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How to cancel an online order?
Hello, I would like to cancel my recent order Order Number » Order Date »04/01/21 I appreciate any help possible! Please let me know if you need anymore information. Thank you!
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Price adjustment
Hello, I bought a Ryzen 5 5600X on 3/7, and just noticed that the price had dropped by $20. Would I be able to get a price adjustment? TIA!
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How to cancel an online order?
I accidently ordered online shipping instead of in-store pick up. Can I cancel my online order? Order number is: 11435129
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Online Order
Hi, I just place an online order. Everything was accepted, I think, but after hitting the Place Order Button, I did not receive a confirmation number or email. What's up?
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Didn't get the confirmation email
I ordered the Glorious Model O mouse at around 1 AM on 3/29/21. I have not received the confirmation email. I DO have the order number. Someone, please respond as soon as possible to help. Thanks!
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How to get a GPU in store?
Hello, I am very new at this and have been wanting to get a gpu. I see that there is a entry list which is 2 hours before the store opens. Is there a long line for this entry list? Should I show up before the 2 hours to get on the entry. Really want to build a pc. Hardest part to get is a gpu and I really want to get one.…
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Discount price
If i reserve a part while its on a sale, will i still be able to go get it for the price i reserve it at even after the sale ends?
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No confirmation email or oder history
I placed an order for a laptop. The fund where removed from my account but No email or any order history.
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Price Adjustment
Hello, I recently visited the Fairfax location and purchased A EVGA CLC 240MM RGB Water Cooling Kit and priced matched the price from Amazon for $88.99 on 3/14/2021. I noticed today at several retailers it is on sale for the price of $69.99 i.e Amazon, Newegg, EVGA Website. Is there any way I can get the price adjusted and…
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Recent Order not in Order history and email confirmation
I just ordered a AIO cooler from Corsair, got to confirmation page and it showed up in the order history for a brief second and then it disappeared. I also have no email confirmation.
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Computer Diagnostic service questions
How does the Computer Diagnostic service/scheduling work? My personally built PC stopped working after 6 months of normal usage, and I want to have my local MicroCenter Diagnostic service take a look at it. Do I have to purchase the service ahead of time? Do I need to go somewhere to see what time slots are available? Or…
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Virtual line for gpus
Are you guys still doing the virtual line thing? Have been checking the link but looks like it is closed this week,.
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Refund for Extended Warranty Purchase
Had purchased an Two Year Protection plan for a GPU recently. Realizing I likely don't need it. What's the process for getting a refund? Is doing it in person the only way? Thanks.
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Charged full price for open box
As the title says. I recently drove 2 hours to visit my nearest micro center to make a purchase of a open box motherboard, and after checking my receipt, I was charged the full amount as new. I tried to contact chat support and was directed to visit the store again. Is there anyway to get help without having to make the 2…
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Waiting process for a GPU
I have been going to the St Louis Park, MN location for a couple days now and the instructions given do not seem to work as intended. I have been arriving before 7 with maybe 1-2 other people there, scanning the barcode and getting the 'waitlist is currently closed' message every time. Are we expected to refresh the page…
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Need order canceled
I placed an order earlier today and paid $15 for "Next day" shipping. In the order confirmation, it says the expected ship date is 3/30. I didn't see where to cancel the order, so I'm posting it here in hopes it does get canceled. The order number is 12367747. Thank you.
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I bought a new mother board 03/20 it had a broken pin before install can i return for a working Mb
I bought an asrock b365 pro 4. - This board had a bent pin. I opened the box when i arrived back home 2 hours later. I live 95 miles away and will be coming back down Wednesday the 24. I bought this board along with my whole setup and the pc will not display or stay on. (I love 95 miles away so i did test it). When i bring…
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Upgrading PC that is still under warranty
I purchased a pre built Power Spec PC within the past 2 months and am looking to upgrade some parts in it. Technically the PC is still under warranty, and there is nothing wrong with it, just looking to upgrade a couple things. If I pay for the appropriate service, and purchase the parts there, Will Micro Center install…
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Returning at a different location?
I live almost smack dab in between the Parkville, MD and Rockville, MD locations. Since I had a doctors appt in the area I bought some stuff from the Parkville location, but I need to return some of it. I might need to go to the Rockville area for something soon so I would like to return the stuff at the Rockville…
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Price match reserve in store?
Hi, Is it possible to price match a reserve in store or possibly send a price match approval to my local store? Thanks.
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Exhange outside of 30 day return period?
I purchased a 10850k Feb 9. With waiting to get all my parts and having time off work, I finally installed it yesterday.In order to get a stable 5ghz I have to up the voltage above my liking, so wondering if it is possible for me to exchange for a 10900k and pay the difference?
