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Question regarding Return Policy after 30 Days
On January 17 2021 I had bought several parts for a PC build from the microcenter in rockeville, It was my first PC build so I took my time building it. But I found out that the 80+ Bronze 600W Red Dragon PSU that I had bought on sale did not have a 6+2 PCIE Power Connector for the graphics card. So I put off the build and…
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Dont have a Order# after in-store drop off of my Laptop
Hi Guys, I visited a store today at Retail Center, 263 McLean Blvd Route 20, Paterson, NJ 07504. It was good experience and support person was super helpful. There was a problem with the internal system and they told me that I will get a confirmation with order # once the information will be submitted into the system. I…
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accidentally uninstalled my RGB software
the software was msi mystic light. when i try to re-download it says required msi dragon center. i downloaded it but will not fully install it says my could not install because of antivirus or other programs. i have disable my antivirus and no other programs use the software. also i have googled how to fix this none have…
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Store Policy CPU/Mobo limits
Hey Microcenter.. I suggest you consider tweaking your policy of 1 CPU/Mobo per customer if you don't want Amazon to eat your lunch AND use up your TP. Yesterday I drove a half hour with my wife to the closest store you have. As usual its packed and challenging to keep to social distancing. Our goal was to buy 2 sets of…
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Price changes
I've noticed the price for some items dropping, at least for open box items. For example, I saw the price for an HP Omen 15 with no power supply drop from ~750 to ~712. Does the price decrease due to how long it stays on the shelf? If so, how long does it take for the price to drop?
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How to cancel an online order?
Hello, I would like to cancel my recent order Order Number » Order Date »04/01/21 I appreciate any help possible! Please let me know if you need anymore information. Thank you!
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Price adjustment
Hello, I bought a Ryzen 5 5600X on 3/7, and just noticed that the price had dropped by $20. Would I be able to get a price adjustment? TIA!
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How to cancel an online order?
I accidently ordered online shipping instead of in-store pick up. Can I cancel my online order? Order number is: 11435129
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Online Order
Hi, I just place an online order. Everything was accepted, I think, but after hitting the Place Order Button, I did not receive a confirmation number or email. What's up?
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Didn't get the confirmation email
I ordered the Glorious Model O mouse at around 1 AM on 3/29/21. I have not received the confirmation email. I DO have the order number. Someone, please respond as soon as possible to help. Thanks!
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How to get a GPU in store?
Hello, I am very new at this and have been wanting to get a gpu. I see that there is a entry list which is 2 hours before the store opens. Is there a long line for this entry list? Should I show up before the 2 hours to get on the entry. Really want to build a pc. Hardest part to get is a gpu and I really want to get one.…
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Discount price
If i reserve a part while its on a sale, will i still be able to go get it for the price i reserve it at even after the sale ends?
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No confirmation email or oder history
I placed an order for a laptop. The fund where removed from my account but No email or any order history.
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Price Adjustment
Hello, I recently visited the Fairfax location and purchased A EVGA CLC 240MM RGB Water Cooling Kit and priced matched the price from Amazon for $88.99 on 3/14/2021. I noticed today at several retailers it is on sale for the price of $69.99 i.e Amazon, Newegg, EVGA Website. Is there any way I can get the price adjusted and…
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Recent Order not in Order history and email confirmation
I just ordered a AIO cooler from Corsair, got to confirmation page and it showed up in the order history for a brief second and then it disappeared. I also have no email confirmation.
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Computer Diagnostic service questions
How does the Computer Diagnostic service/scheduling work? My personally built PC stopped working after 6 months of normal usage, and I want to have my local MicroCenter Diagnostic service take a look at it. Do I have to purchase the service ahead of time? Do I need to go somewhere to see what time slots are available? Or…
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Virtual line for gpus
Are you guys still doing the virtual line thing? Have been checking the link but looks like it is closed this week,.
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Refund for Extended Warranty Purchase
Had purchased an Two Year Protection plan for a GPU recently. Realizing I likely don't need it. What's the process for getting a refund? Is doing it in person the only way? Thanks.
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Charged full price for open box
As the title says. I recently drove 2 hours to visit my nearest micro center to make a purchase of a open box motherboard, and after checking my receipt, I was charged the full amount as new. I tried to contact chat support and was directed to visit the store again. Is there anyway to get help without having to make the 2…
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Waiting process for a GPU
I have been going to the St Louis Park, MN location for a couple days now and the instructions given do not seem to work as intended. I have been arriving before 7 with maybe 1-2 other people there, scanning the barcode and getting the 'waitlist is currently closed' message every time. Are we expected to refresh the page…
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Need order canceled
I placed an order earlier today and paid $15 for "Next day" shipping. In the order confirmation, it says the expected ship date is 3/30. I didn't see where to cancel the order, so I'm posting it here in hopes it does get canceled. The order number is 12367747. Thank you.
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I bought a new mother board 03/20 it had a broken pin before install can i return for a working Mb
I bought an asrock b365 pro 4. - This board had a bent pin. I opened the box when i arrived back home 2 hours later. I live 95 miles away and will be coming back down Wednesday the 24. I bought this board along with my whole setup and the pc will not display or stay on. (I love 95 miles away so i did test it). When i bring…
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Upgrading PC that is still under warranty
I purchased a pre built Power Spec PC within the past 2 months and am looking to upgrade some parts in it. Technically the PC is still under warranty, and there is nothing wrong with it, just looking to upgrade a couple things. If I pay for the appropriate service, and purchase the parts there, Will Micro Center install…
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Returning at a different location?
I live almost smack dab in between the Parkville, MD and Rockville, MD locations. Since I had a doctors appt in the area I bought some stuff from the Parkville location, but I need to return some of it. I might need to go to the Rockville area for something soon so I would like to return the stuff at the Rockville…
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Price match reserve in store?
Hi, Is it possible to price match a reserve in store or possibly send a price match approval to my local store? Thanks.
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Exhange outside of 30 day return period?
I purchased a 10850k Feb 9. With waiting to get all my parts and having time off work, I finally installed it yesterday.In order to get a stable 5ghz I have to up the voltage above my liking, so wondering if it is possible for me to exchange for a 10900k and pay the difference?
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I want to love you
So. Fry's is dead. I had a Fry's in a nice proximity to my house in an area that you can profit from. It is big, empty, highway adjacent, and is now vacant. Personally the demise of Fry's was life changing. So many days I would go by there and talk to the people, buy some new parts and help others figure out what they are…
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Order still in Routed Status
I purchased an item a few days ago, and haven't gotten any word on it's progress, however a friend of mine who also placed an order for the same item has already received a shipping notification for theirs. I'm curious as to how that works and why mine would still be shown as still being "Routed." Been looking to get the…
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acceptable ID for purchase of gpu
does that mean that if you're not a US citizen and don't have a state ID card Micro center wouldn't sell me a card? or would an official national identity card/passport from another country work for instance? thank you
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Adding replacement plan to a graphics card that is still sealed in packaging
A few days ago I bought a graphics card but did not at the time opt for the replacement plan. I still have not opened the package or even cut the factory shrink wrap off the box. Can I still add the replacement plan to it in store now that I have decided that I don't want to take the risk? If so what's the process and what…
