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No confirmation email, No order history
So I ordered an item as "Guest" (with the same email I registered to Micro Center afterwards), printed the Order Submitted page... but never received an email confirmation for the order and the order isn't showing up in my account with Micro Center.
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Price Match Request
Hello there, I wanted to know if this qualifies for price match as it seems to fit your criteria for price match. Your Item: https://www.microcenter.com/product/217486/master-caster-wire-organizer-clips Competitor listing:…
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Exchange policy, closeout, bent pins not labelled correctly.
I have a breif question, if someone there has anytime answer. Yesterday I bought an open box Motherboard with bent pins. I knew what I was getting into and have plenty of experience dealing with bent pins. When I got home, I got the CPU socket up to spec, and went to assemble the machine. Gave it breif power to see if it…
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Extended Warranty On purchased Items
On 4/17/2021 I purchased a "AMD Ryzen 7 5800X " and a "ASUS B550-F ROG Strix Gaming (WiFi)" and was told If I decided to I could purchase an extended warranty within 14 days. Do I have to go to store or can I purchase it online?
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Video Card chance to purchase......not likely!
I want to ask why Microcenter lets people camp outside the store waiting to buy the RTX 3k series video cards? I have been a very loyal customer for over 25 years and Tuesday I went into the store to the Build your own system counter to see if there was any of the RTX series video cards in stock to find out they had none…
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Micro Center in Central Cali?
Hello. So I registered just to post this. But please, open a Micro Center in California's Central Valley. I was born and raised in Modesto. Yes, there is a Best Buy but there's not a lot of GPUs in stock. Having a Micro Center in Modesto or any other neighboring cities would be a blessing to me.
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Dupilicated instore reservation
Hey, i made a duplicate instore reservation, can i have this one canceled? 12534469 for cambridge,ma store
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My order was cancelled
On 4/18 I ordered a laptop to be delivered and my order was cancelled. Order Number: 12517792
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Unable to return a damaged monitor
So I just had a terrible experience in the Houston store. I had purchased a monitor on 3/27/2021, put it in the back of my SUV, and brought it 1.5 hours back home (no we don't live in Houston). I purchased several other items during the same trip. None were damaged. Nothing was set on top of the monitor nor was it jostled…
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Need help cancelling order
Hello! I ordered a PSU last night however I no longer need it. The order has not shipped and the online chat to cancel the order is not an option. Order # is 12513589. Thank you in advance!
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What, in your estimation, constitutes "Complete" when you're selling Open Box items?
I ask because I'm going to be having to go back into your Dallas store tomorrow with two 3D printer Items. I bought an opened box Creality Ender3 v2 printer and a BL Touch bed leveling kit from you. Attached is a picture of the labels for both. Do note the claims of "Complete" on the both of them. Also attached is a…
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Refund for extended warranty
Hello. I purchased a graphics card on 3/04 with an extended warranty which I don't think need. What is the process for getting a refund if I can? Thanks.
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I purchased 4K monitor, dont have box, can i return it?
I purchased 4K monitor, dont have box, can i return it? I need to buy curved monitor.
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Can I reserve a part for a pre built pc?
I'm wondering if I can reserve or get an EVGA - NVIDIA GeForce RTX 3060 XC Gaming Dual-Fan 12GB GDDR6 PCIe 4.0 Graphics Card They're currently out of stock but I know that they restock almost every day of the week. I don't want the graphics card by itself, I'm intending on it being part of the pre-built feature on the MC…
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Order ID
I got a Glorious Model O Matte black (bought from micro center). I contacted glorious support for support. They're asking for the Order ID of the mouse; how do I get it?
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Hey Microcenter Tustin Management, have you seen this video of what is happening on your sidewalk?
I did not realize it might cost my life to wait on the sidewalk for a stupid video card. https://youtu.be/PSeR8ir3rK0
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Return unopened Cpu
I bought a AMD Ryzen 5800x. It is way pass the 30 day. I still have the digital receipt. I don't plan to resell this. The box has never been opened. Is it still possible to return this?
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I need to return an online order.
I tried to figure out how to cancel and it shipped too soon. Can I refuse the item for a refund and have if sent back? Do I need to return it to a store? How do I do a return for an online item? Has not been received yet but it has been shipped as of 4/10/21 (paid for 2-day shipping....set to arrive today 4/14/21 but it's…
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Price Adjustment for Gaming Laptop
Hello, I recently purchased the Lenovo Legion 5 17IMH05H at the Yonkers, NY location for $1,299.99 on 4/7/2021. I noticed today that there was a price drop on this item by a $100.00 making the price $1,199.99. Is there any way I can get the price adjusted and credited back to my credit card that I used for the purchase. My…
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Question
I was aiming reserves parts and have a pc be built in store, but I wasn't able to add the tier 2 custom building service towards my reservation order. Do I just need to go in-store and ask for the tier 2 custom building service in-store so I have my reserved parts be built there?
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rude supervisor?
I could not find a email address or form to complete to provide customer service feedback, so I guess I will post it here. I have been in the market to replace my inoperative 2080 card - since I cannot use my PC currently. Sunday morning the Microcenter website showed GeForce 3070, 3080 and 3090 cards along with AMD 6700's…
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Graphics card
I have tried to put thermal pads into my gpu, but the temperatures have not changed. Can you guys replace my thermal pads on my graphics card? Is there a service for that? ( I am using the gpu for mining and the memory temperature keeps throttling even with the new pads.)
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What info is saved from state ID for new graphic cards?
What type of information is recorded for the new GPU's to get a voucher? I read the FAQ but it only says you need a drivers license or State ID. What info is used from these? Assuming that should be a public disclosure for privacy reasons. Thank You
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Need contact with Micro Store Manager of Kansas store please, very urgent....
Hello, I am the CEO of a nonprofit agency that lives/works near to your Overland Park Kansas store, about 30 miles away. I had been talking to the store manager about business between Micro and my business, then our communication ceased a while back, no further notice from her, nothing........ So I did some digging on the…
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Warranty
I had bought a model o last year for my birthday and recently it has stopped working correctly and i was wondering if I needed the receipt for it to be replaced?
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I'm trying to just get a motherboard and CPU install. And the payment system keeps refusing my Visa
I've tried now 12 times to get Motherboard and CPU install appointment and quick/drop off at my local st. louis Microcenter payment/scheduling done this is incredibly infuriating. TwT. Just last week it worked fine to get my fancy new Motherboard. While I waited for my CPU to be delievered... Can someone PLEASE help?
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Cancel Order Please
I can't see a way to cancel an order. I didn't realize paying for 2 day shipping still has to wait 7 days before it is shipped. I need the item sooner.
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order history
My order history lists no orders. I am trying to get a receipt for my prchase from a couple of weeks ago on my microcenter insider card. Any suggestions?
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Price Match Request
Hello! Could someone look at this Newegg listing and let me know if I can price match? My local store is the Marietta location. Thanks! Newegg: https://www.newegg.com/team-32gb-288-pin-ddr4-sdram/p/N82E16820331544?Item=N82E16820331544 Microcenter:…
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WF link to apply to Micro Center Insider CC broken?
Hi there! I'm trying to applying to the Insider cc using the Apply Today button on this link: However I am met with: How can I apply online without having to travel to a store? Thanks!
