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Misleading sale
A few days ago I bought an Acer KG271U monitor. The sign in the store said that it was 1440p and 144hz. I bought this expecting it to have 144hz. A few days later, I set it up at home, and find out that it only runs at 75hz. The Acer website says the same. This is absolutely ridiculous, as the refresh rate was a major…
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Price mismatch
I bought some stuff from the Overland Park store today. When I got home I noticed an item that I bought off the clearance shelf was full price on my receipt. A simple error. But to fix it they are now telling me I have to drive to the store again. Sorry, but that is a 3 hour round trip for me. Surely there could be better…
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9700K Price Adjustment
I drove 2.5 hours to pick up this 9700k on Sunday and paid $219.99. Noticed yesterday, Monday, the price had dropped to $199.99. Any chance I could get a refund to the card I paid with? Or do I have to drive back to make the price adjustment. I understand if you are very busy, if I have to drive there again, I would…
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Cancel order
I placed an order with next day shipping to get a product within a day or two period. This isn’t the case and it’ll take almost a week to arrive. How do I cancel the order?
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30 series GPU stock questions
For anyone who lives in the Tustin area, I was wondering if you guys know what days they restock. I live inn the Sacramento area and I plan to visit my mom once she gets the 2nd shot of the vaccine, and it would be a nice cherry on top if I could get a 3080. Ty for reading and have a nice day!
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Return after 30 days
Hello I purchased a motherboard from micro center and I wish to return it, however it has been more than 30 days. I was wondering if I can still return the product, or get store credit.
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Price adjustment for i7-10700
I noticed the Intel i7-10700 has dropped from $249.99 on 2/18 to $229.99. Could I please get the difference refunded? (Order is 041-PO-10120464)
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9700k price drop?
I just noticed that the Intel i7-9700k has dropped from $220 on 2/24 to $200. Could I please get the difference refunded?
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Return a PC Case 2 days after return date?
I recently bought I Lian Li O11 Dynamic on February 6th (32 days ago). I did not know that there was a Lian Li O11 XL, let alone did I know that they're in stock at my local microcenter until I saw it on display about an hour ago. I want to return my standard O11 Dynamic though I checked the receipt and its 2 days after…
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Is there any way to reserve online for in-store-pickup only items? Safety concerns.
I've been waiting months to finally pick up an rtx 3080, and it happens to be available at the Chicago IL store (EVGA 3080). However, I do understand the reason why no reservations are allowed, but this proves to be a problem for me for 2 reasons. 1) As someone that's willing to drive an hour to pick it up, I'm afraid that…
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Exchange at a different store
Hello! I purchased a CPU at my local store (Yonkers, NY) and want to exchange it for a higher model. However, my local store doesn't appear to have it in stock. I'm wondering if I would be able to exchange this at another store (either Paterson, NJ or Flushing, NY) that does have it in stock. I am still within the return…
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Price Adjustment on WD Red 8TB Hard Drive(Sku:803346)
I bought the Hard Drive above at the Brooklyn, NY Microcenter on 3/6/21, Order# 115-PO-1810644, and I notice today it's $63 off. Would I be able to get this adjusted and the difference refunded without having to go into the store?
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Looking to retrieve lost receipts
Hello, I purchased something months ago and need the receipt, to use the warranty, but cannot find it. I believe that I either entered the wrong email address, or chose to only received a physical copy at the store. Any help would be much appreciated. Thanks!
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Price adjust on 10850K
Hello, I bought a 10850K a couple of days ago and the price just dropped by $30. Can I please get an adjustment?
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price drop on 9900k
Hello, I bought a 9900k a few days ago and I noticed the price dropped, can anyone assist? can pm the order details. Thanks
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Price match question
I picked up an order on February 27th. Since then, y'all dropped the price for one of the items by five dollars. How do I get a price match on this?
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Price adjustment
I bought the I7-10700k on 2/19 and just saw Its gone down for $30 cheaper. Can I get an adjustment for the difference? I used a credit card. Thank you.
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You Lost a Customer Today
When I first moved to Boston, 20 years ago, I wanted to build my own computer for the first time, and the place that all my coworkers recommended to me was Micro Center. The first time I went in I fell in love. That ended today over a promotion for a $4.50 MicroSD card. In the years since, whenever friends and family have…
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Price Adjustment
Bought an i9-9900k on 3/5 and just saw it on sale for $50 cheaper. Can I get an adjustment without going back to the store? I used a credit card.
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Activate Store Credit
I have a Store Credit but the back of the card says Activation Required. I can't find how or where to activate it. This is NOT the Wells Fargo Credit Card account but a "Store Credit" Does anyone know the answer to this?
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Missing part, How do i go about getting it?
I purchased a g900 pre-built yesterday at the westbury location and when i got home and opened the box i noticed the lancool 205 case was missing the magnetic dust filter that goes on the top and front of the case, How do i go about getting this pieces?
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Price Match
Hi, I just purchased a Logitech 502 hero on the 21st of February for $49.99, but I've found it in many other places for cheaper (Target and Amazon). Is there a Post-Sale Price Match? https://www.amazon.com/Logitech-G502-Performance-Gaming-Mouse/dp/B07GBZ4Q68
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Purchase history
I logged into my account to duplicate a monitor purchase, but I have no purchase history. I'm missing the HP 27" monitor and my Microsoft Surface. The Surface was purchased in 2020 and I believe the monitor was 2020. I also had additional warranties on both. Having no problems with either, just need my account updated.
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Reservation Cancellation
Hello, im new to the MicroCenter community so im not sure how things work with reservations. I tried ordering a tuf motherboard and cpu bundle but the order would not go through because apparently one of the items may be out of stock. So what i did was place a reservation order with the cpu i wanted and a gigabyte…
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Price Match
Hello, I have an item that I purchased in store for 29.99 (Asus USB Bluetooth 5.0 Receiver) and it's available everywhere else for 19.99 (Newegg, Best Buy, Amazon, etc). Can you assist with a price match? https://www.bestbuy.com/site/asus-usbbt500-bluetooth-smart-ready-usb-adapter-black/6428133.p?skuId=6428133
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Refund for Canceled Order
Dear MicroCenter, Talking with live chat earlier last week, my order # 12161820 was successfully canceled. I haven't received a refund and was told it can take up to 3 business days. Can you help with processing the refund.
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Price Match after purchase
I bought an AOC monitor this past Sunday for 299.99 and found it later for 279.99 on Bestbuy. Is it possible to price match that.
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Online Order Pickup
Can I order something online and have someone else pick it up?
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Why was my purchase cancelled?
I ordered a computer, and RAM for that computer, online on 2/27. Order#: 12217538. I paid over $100 for next day shipping. I got an email saying it would leave your warehouse on 3/6. I checked the bank today, (3/2) and the money has been returned. Online it still shows order pending, but now magically the computer I…
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Lost receipt
Misplaced my receipt for an rx 6800 I purchased. Is there anyway I could get a receipt
