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When will Dallas be open?
With the crazy weather in Texas, the Dallas location understandably closed for safety reasons. Just wondering if there is a plan for when it will re-open? The temps look to go above freezing tomorrow and Friday.
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Please cancel order
Hello, please cancel my order #12139442, placed on 02/13/21. After further research, this is not compatible with my motherboard.
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Charged Twice for same item
I recently purchased an item from Microcenter on February 14th, 2021. I did an in-store pickup for an item, paid for it, and continued to shop at the store. When I went to checkout, I was erroneously charged again for my in-store item. I was told this would be resolved, but looking at my order history and my credit card…
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Copy of Receipt
Hi. I purchased a TV on 2/6. Not sure what I did with the receipt. May I please get some help with obtaining a copy? Thanks.
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How do I get price adjustment to a purchase from last week?
I purchased a laptop last week and I found out today that it is cheaper in another store (office depot). How do I get price adjustment?
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Warranty Quesiton
If I have a 2 year warranty on a product and I don’t want the product anymore, but nothing is wrong with it, can I return it for store credit still? Or does it have to be broken?
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Complaint Department
Is there a procedure to submit a customer service complaint?
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Do Micro Center collect old computer and computer parts and electric wire etc.
Do Micro Center collect old computer and computer parts and electric wire etc? I am closed to the Brooklyn location store, can I bring them in to do recycle?
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How may I cancel my online order?
Hi, how may I cancel my online order 12137369? Thank you
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Haven't received order confirmation.
I just bought an i7-10700F and haven't received an order confirmation. It also doesn't show up in my order history. I did print out the confirmation PDF though. Just wanted to make sure the order went through since it was on discount and they seem to be going fast.
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Pls cancel order
Pls cancel an order I reserved today #12123427 . Thanks. Placed: 2/11/2021 5:43:21 AM Order Type: Pick Up Cambridge, MA store SKU: 080150 Condition: Open Box Status: Processing Transaction #: 12123427
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Exchange defective product
I purchased a webcam, and it is defective. The camera is set crooked in the casing and doesn't look forward. How do I go about exchanging it for another? It was purchased online, and there is no store near me.
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Price Change
I purchased an SSD 6 Days ago at the Denver location for $214. It is on sale now for $179. Do I have to go into the store to get back the price difference?
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Can Micro Center provide a duplicate receipt?
I have lost my original receipt and need to return the product to the manufacturer. The product is under warranty.
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Lost Receipt
I am looking for 2 receipts, can please someone help?
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Please cancel order #12087719
Hello. I was wondering if it would be possible to cancel order #12087719 as I do not need it now. Thank you
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Please cancel pickup order # 12123734.
I have not picked it up, and no longer need it. Thank you!
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I can't place an order
Unable to verify billing address although the system is accepting my address and verifies it, I tried entering the address in words and I got same issue.
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Terrible customer service from Rockville
Had computer troubles so dropped it off for diagnostics. On the phone they said they had found it was a CPU problem and promised me a written service report (so that I could return it under warranty) with the findings of their diagnostics when I picked up my PC. After I had picked it up and got home I found the paperwork…
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Price Adjustment for Item purchased on Saturday, February 6th
Hi I was wondering if Micro Center would be able to do a price adjustment for me on an item I purchased only 4 days ago. I purchased the ASUS ROG Crosshair VIII Dark Hero motherboard for $449.99 and I now see that the price is $429.99 on your website. Since I am still well within the return window, could I please receive a…
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Approved price match still not credited to CC
Hello, Ticket #3006270 - where a price match credit was approved has still not been credited back to my credit card. Please advise.
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Intel Core i7-9700K
Hello, Since the Intel Core i7-9700K is available for in-store purchase can I have someone buy it for me and I will send the money to them by PayPal.....Please? :-) Thanks, Matt - Maine
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I placed an order and paid for next day shipping and it won't be here in the next day.
Can I cancel my order or get a refund for shipping because I paid more for next day shipping and I won't get it.
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Price adjustment
Hello, I recently purchased an Intel 10700k on 2/2/2021. At the time of purchase the item was listed at 299.99, but is now being listed at 279.99. Because I am still within the return window, would it be possible to have my purchase price adjusted to the current sale price? Thank you!
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Receipt Re-Print
Hello, I recently made an in-store purchase and seem to have misplaced the receipt. I was not given the option to attach it to my Insider account when checking out and didn't really think about it. Is there a way to get a Re-Print of the receipt? I need to submit it for a warranty.
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Missing Cable from Open Box of Fan Pack
Hello All, I recently purchased the Bitspower Notos O 120 5 pack of fans in an open box at my local microcenter. I was installing them today and when I went to use the ARGB hub that came with the pack noticed the cable that connects the hub to the motherboard was missing from the pack. It does not say anywhere on the label…
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Price Adjustment for Recent Purchase
Hello, I recently purchased an Intel 10700k on 2/2/2021. At the time of purchase the item was listed at 299.99, but is now being listed at 279.99. Because I am still within the return window, would it be possible to have my purchase price adjusted to the current sale price? Thank you!
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Price Adjustment Question
I purchased an intel i7-10700k on 1/22/21, can I get a price adjustment since I am within the return period? Do I need to take the item back to the store? Thank you in advance!
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Repair Status question (no repair number)
Dear support, I brought a laptop in for repair on 11/20/2020 - there was an issue with the screen turning off. I spoke with the Micro Center representative (Micro Center Rockville, MD), who said it was covered under warranty and they would ship it off to the manufacturer to correct the problem. I have not received any…
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Overcharged and double charged
I was going through some receipts and I noticed a few things. First, on 9/29/20 I purchased an Intel i9 10850k. It was $399.99, but I got charged 449.99. Second, on 3/25/18 I was charged twice for the Mastercase Pro 5.
