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Price reduce on purchase I made a couple of weeks ago
Hi I’d purchase a monitor about 2-3 weeks ago and saw that it is now cheaper on Amazon. Is there a way to get a price adjustment on it?
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Warrenty exchange
Hello, If I bought a computer that had problems and bought the accidental protection plan, but am exchanging it for a new computer will my accidental protection plan transfer over?
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Forgot to return part of an item
Hello, I forgot to return the HDMI cable that came included with an item that I just returned. Is it fine to return the HDMI cable tomorrow?
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Help cancelling pickup order
I received an email that some of my order was out of stock and I don't want to pick up a partial order. May I have help cancelling my order. Order #12173819, thank you.
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Can I return a large TV without the box?
I purchased a 75" TV yesterday. Turns out I need a 70" instead. I'd like to return the 75 and purchase the 70. The box for the 75 is not as sturdy once opened. Can I bring the TV by itself and the accessories?
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Old receipt
I tried setting up an Insiders account but I don't see past purchases, how do I go about getting a receipt from a couple months ago?
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Need a copy of a receipt
Lost the receipt for a headset I bought. And Razer is requesting the receipt to do repairs.
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Never Recieved Order Confirmation
Why havent i received order confirmation? Money is pending already on my statements i just wanna make sure the order is fulfilled and nothing wrong happened.
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What the freaking heck?
I ordered a computer for pick up in Tustin, but the receipt said it would be shipped to our PO box (really?). So, I went to Tustin and asked for the computer, which they said I would have to buy again and then cancel the online order (seriously?). So, I bought it and called the online number they gave me while I was…
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Monitor I just bought had price reduction
I just bought a monitor about two weeks ago and today I was looking around and found the same exact monitor on Amazon for 70 dollars cheaper, and microcenter has dropped the price 50 dollars. It's over an hour back to the store and I wanted to see best way to handle situation. Thanks for the help.
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Electronic Receipt
I had made a purchase and return on 1/30/2021 at the Sharonville, OH store. I have not yet received the receipt in my email. I had an account with the Microcenter but had not yet activated the insider feature, so I can't check the order history. Is their a way to still get said receipt? I have previously received…
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When will Dallas be open?
With the crazy weather in Texas, the Dallas location understandably closed for safety reasons. Just wondering if there is a plan for when it will re-open? The temps look to go above freezing tomorrow and Friday.
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Please cancel order
Hello, please cancel my order #12139442, placed on 02/13/21. After further research, this is not compatible with my motherboard.
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Charged Twice for same item
I recently purchased an item from Microcenter on February 14th, 2021. I did an in-store pickup for an item, paid for it, and continued to shop at the store. When I went to checkout, I was erroneously charged again for my in-store item. I was told this would be resolved, but looking at my order history and my credit card…
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Copy of Receipt
Hi. I purchased a TV on 2/6. Not sure what I did with the receipt. May I please get some help with obtaining a copy? Thanks.
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How do I get price adjustment to a purchase from last week?
I purchased a laptop last week and I found out today that it is cheaper in another store (office depot). How do I get price adjustment?
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Warranty Quesiton
If I have a 2 year warranty on a product and I don’t want the product anymore, but nothing is wrong with it, can I return it for store credit still? Or does it have to be broken?
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Complaint Department
Is there a procedure to submit a customer service complaint?
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Do Micro Center collect old computer and computer parts and electric wire etc.
Do Micro Center collect old computer and computer parts and electric wire etc? I am closed to the Brooklyn location store, can I bring them in to do recycle?
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How may I cancel my online order?
Hi, how may I cancel my online order 12137369? Thank you
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Haven't received order confirmation.
I just bought an i7-10700F and haven't received an order confirmation. It also doesn't show up in my order history. I did print out the confirmation PDF though. Just wanted to make sure the order went through since it was on discount and they seem to be going fast.
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Pls cancel order
Pls cancel an order I reserved today #12123427 . Thanks. Placed: 2/11/2021 5:43:21 AM Order Type: Pick Up Cambridge, MA store SKU: 080150 Condition: Open Box Status: Processing Transaction #: 12123427
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Exchange defective product
I purchased a webcam, and it is defective. The camera is set crooked in the casing and doesn't look forward. How do I go about exchanging it for another? It was purchased online, and there is no store near me.
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Price Change
I purchased an SSD 6 Days ago at the Denver location for $214. It is on sale now for $179. Do I have to go into the store to get back the price difference?
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Can Micro Center provide a duplicate receipt?
I have lost my original receipt and need to return the product to the manufacturer. The product is under warranty.
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Lost Receipt
I am looking for 2 receipts, can please someone help?
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Please cancel order #12087719
Hello. I was wondering if it would be possible to cancel order #12087719 as I do not need it now. Thank you
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Please cancel pickup order # 12123734.
I have not picked it up, and no longer need it. Thank you!
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I can't place an order
Unable to verify billing address although the system is accepting my address and verifies it, I tried entering the address in words and I got same issue.
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Terrible customer service from Rockville
Had computer troubles so dropped it off for diagnostics. On the phone they said they had found it was a CPU problem and promised me a written service report (so that I could return it under warranty) with the findings of their diagnostics when I picked up my PC. After I had picked it up and got home I found the paperwork…
