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$600 Return not being processed
I have tried calling, texting, chatting, emailing, now using this feature to see if I can get someone to answer me. I returned a printer I bought a couple of weeks ago, via FEDEX overnight because I bought it in person but am in El Paso Texas. The printer was received on Friday by the returns department , February 11 at 2…
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Won't accept card info
I'm trying to order a PC online (shipping order) but every time I put in my card info it says "The Credit Card Information entered was incorrect or invalid, please try your order again." My card is a visa and it should work. The only difference is that it is a debit card, not credit. I have tried multiple times and it does…
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How do I get account support?
How do I get support with my Micro Center account? I can't find anything on the website, and keep going around in circles. Somehow my receipts are going to an old email address, even though the account has been updated for years.
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I created an online account but none of my old orders showed up, how do I get a receipt for 2020?
I need are receipt to send in a defective hardware under warranty. I dont see that it was ever emailed to me but I have the free game code that was emailed to me that came with it.
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restock ETA for the 5600x?
As you all know, micro center released a $50 coupon for the 5600x and other CPUs. This coupon made the 5600x such a good value and from the past I had gotten it but I had to return it to pay for my bills now I want to buy it again and it turns out the Brooklyn store ran out in the couple of days I was collecting my money.…
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Blocked Windows 10 Product Key
I installed a new motherboard and when I tried to activate my copy of Windows 10 Home Edition it failed to activate. After working with Microsoft's customer support they advised that the product key for the copy of Windows 10 Home Edition that was installed on my desktop as part of a repair job done at the Madison Heights,…
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Invoice for RMA
I got scammed off marketplace buying a 3060XC that was apparently purchased from Microcenter. 3060T XC Figured it was bricked. Checked the warranty on EVGA's website and it's still up for RMA but would need an invoice or receipt. Since it was bought it from a secondhand person I don't have a receipt and the guy that i…
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How often are 3060 TIs Restocked?
Last week I saw some 3060 TIs for sale, but a day after they were already sold out. I wasn't yet ready to buy one so that was no issue, but I think I will be in the next couple of weeks. Did I miss a rare opportunity or will they come around again? I'm new to Micro Center, but if you are familiar with how frequently they…
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Accessing website from out of US
Hello, I am currently living in Turkey and I can not access to www.microcenter.com without using a VPN. When I use a vpn, I can easily reach to the website. Any idea why Turkey IP's are blocked for access?
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Substitute box for return?
I got an extended warranty on my 3d printer and have everything but the box. Can I substitute the box with another one? Thanks in advance.
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Need copy of receipt
This discussion was created from comments split from: Lost receipt.
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17" 2-in-1 laptops?
Why don't you offer any 2-in-1 in the 17" size? Like the Dell Inspiron 7k?
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windows key
I bought a copy of windows a couple of years back (from Microcenter) but can't find the media for it. Is there a record of the key for it associated with my microcenter account? I only recently made an account online but I always gave either my phone number or email (can't remember) at the cash register.
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Is there any way to get a copy of my receipt?
Hi, I bought a mouse back in February or March of 2021. I had returned a different item and bought the mouse during the same transaction. I now need the receipt information for a warranty claim from the manufacturer. Is there any way to get my receipt info? Thanks in advance.
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How can I get a reprint of a receipt?
I need a reprint of a receipt for company expense reporting. Purchase was made in December, but I didn't create a Micro Center account until today (2022-Jan-17). How can I get the receipt?
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Business check
To whom it may concern: I would like to place an order for pick-up and have my employee go pick it up and pay for it with a Business Check. I am the sole owner of Preferred Parking LLC and dont have the time to go by there myself during store hours. Can we make that happen or do I need to take my business elsewhere?
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Is there any way to get a copy of my receipt information?
Hi, I bought a mouse back in February or March of 2021. I had returned a different item and bought the mouse during the same transaction. I now need the receipt information for a warranty claim from the manufacturer. Is there any way to get my receipt info? Thanks in advance.
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Can i reuse the $50 coupon?
Hi, I went to microcenter to use my coupon with a 5600x and after i bought it, i realized i needed the money that day to pay my bills so i returned it but now i have the money and would like to buy it again but can i use the coupon again if i returned the cpu?
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How do I know my order is confirmed and went through?
I’m hella antsy about pc parts and shipping but I recent just ordered 1400 dollars worth of pc parts from Microcenter. Usually they would ship the next day after receive the confirmation email but it didn’t just yet. It hasn’t shipped yet and no updates just still saying pending.If you could please tell me if it went…
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Manufacturer recall on ASUS Z690 ROG Maximus Hero (SKU:336560)
Around the end of November last year, I purchased an Asus Z690 ROG Maximus Hero motherboard. Recently I discovered that my motherboard's serial-number is a part of the batch of motherboards that has been recalled by Asus due to a reversed capacitor on the motherboard. As of now, my motherboard is still functioning, but as…
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Any new store possibilities in Nashville area?
Microcenter should really look to expand into the Nashville market. The local politicians are handing out tax breaks left and right. Costco just opened in Rutherford County in the past 6 months. Rutherford County is consistently in the top fastest growing counties in the country.…
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Why do I get charged for no service?
Previously, I made a service reservation on Microcenter website and got charged for $43.29 inlc. tax. However, I changed my mind and I wanted to cancel the reservation the night before but there's no way to cancel it. When I clicked on "cancel reservation" link and it said "This Cancellation ID is invalid at this time." I…
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Military discount
Should really start a military discount would be great for the company.
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Order still not shipped after a week (2/2 ordered)
Hey, I ordered Lian Li O11D XL-W on 2/2 and I was told it would be shipped by 2/9. Today is 2/10 and I still didnt get any shipping notification. May I know the status of my order and when it will ship? Based on that, I have to plan whether to source the case elsewhere or other options.
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Want to buy from the online store outside the US.
I wish to buy from the online store, I currently live outside the US. Some of my family lives in the US, so I want to get my electronics delivered to them. However, I cannot complete the transaction, I do not know if it has to do with the "billing address have to match the address on file with my credit card". My credit…
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Television Delivery
A client bought a television from the Tustin store over a week ago, but no one has contacted him about delivery. How do we get things moving?
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GPU Lottery (Rockville, MD)?
Hi! Is Microcenter (specifically Rockville, MD) still doing a lottery for graphics cards? If so, is there a virtual option? Uncle Sam wouldn’t appreciate it if I was that late to work, possibly for several days. Thx!
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Ordered With a New Card, No Order History/Confirmation
Hello, this is my first order from Micro Center so I'm just a bit confused. I ordered a new laptop, as well as some accessories to go along with it, and I used a new card. I didn't receive a confirmation email and the order doesn't show up in my order history, so I'm guessing it hasn't gone through? Is it just waiting for…
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Did not receive game code
This discussion was created from comments split from: Bought a Sapphire Toxic 6900XT on 01/01/2022 and did not receive a game code?.
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Price Adjusment
Greetings, I purchased a computer and it has since gone on sale. My order number is -removed by Admin-. I paid with a credit card. Thanks,